CraigM172
26. tammikuuta 2025
Room configuration and amenities was suitable to our needs. Food was good, cost effective and resto staff friendly and accomodating. Bathrooms shower doubles as a bath which is good for kids. Hotel has no lifts and has an ‘old’, yet clean feel to it so Unfortunately, 3/4 nights sleep of our stay was affected by noisy people in other rooms till late. Tricky trying to settle young children. Suggest staff walk the floors and report noisy guests to management/security guard. Hotel is not well serviced by public transport. No tricycles or taxis permitted to be stationed in freeport zone, hence you’re at the mercy of unmetered taxis charging a pick up fee (basically doubling the charge). Can walk to some immediate local restos and Ayala mall is a good 20 minutes away, everything else would need a taxi. Kurt was a clear standout of the reception staff. We felt other reception staff lacked the service standards and personable attention most travellers need and look for. With a few service improvements and attention to guests this hotel could be worth a return visit, although is situated in an awkward part of town for tourists.
Käännä