Vieraskäyttäjä
22. kesäkuuta 2025
We are a family of 4 - 2 kids and 2 adults. The resort is very unique with no reception or busy check-in counter. You are received by private butler who takes you to villas and provides the service. We had a very good butler Shanun . He was always calm and showed great attention to detail and empathy. He noticed where each of our kids fell on the spectrum of cycling ability and made adjustments to their rides without any fuss. He'd entertain them with jokes and funny stories, and most days, our kids would want to ride beside him on the front of the buggy. He entombed them in that while making sure that this was achieved safely, though it comes at the cost of most children's idea of fun. He made them feel special in every way. Even now, after many weeks, our children are still talking about Shanun uncle, retelling his stories, and asking when we are going back to see him. Nothing could speak louder than that in any review by an adult. What moved me most, however, was the purity of his integrity and a very strong sense of responsibility. I lost my wallet somewhere at the resort, not realizing it until we were already in Doha. I called Shanun and he checked through the whole resort before finally finding it. That wasn't the end of it. He went ahead to ensure that it was returned to me-safe, intact, and in good time. This was beyond a duty; it reflected a moral compass and human decency that is becoming rare to find these days. For that, he will always have my deepest respect. The rest of the staff also reflected this culture of care. At each restaurant, one person would pop up, remind themselves what they would like to be, fine-tune a dish, or just smile to ensure the kids' happiness. If a meal was not finished, the chef would personally approach and ask what could have been done better. It was never about showing-off-it was about genuine hospitality. The resort itself is a paradise-private villas quiet atmosphere, enormous activities from snorkeling and creative kids' programs to beautiful pools; something for every kid-and those are never bored-not once did the kids complain about boredom-which is when the parents can truly relax. So here we are, looking forward to returning.
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