Holiday Inn Manchester - Oldham

worts experience , no staff to follow up on my issue with poop on the bed sheet and spider in the room

衞生一般般，停車免費

The room was clean, the bed was comfortable. The staff were friendly at reception and in the breakfast room. We attended the NYE event and although I had requested to be seated with friends, this was not the case and we had to move tables and chairs around. The buffet food was ok although I think there should have been more set out as I queued for 40 minutes to get food. We were also amazed to be told, by a member of staff, that we could only have one piece of cake. At £50 per ticket we found this disappointing.

房間夠大，就是洗手枱有點小，放不下化粧包 衞生間的毛巾架是熱的，不用擔心毛巾潮濕，而且洗點小東西掛上麪很好乾 酒店設施比較新，停車場免費，車位不多，但是住客也不是很多，能停下車。 在一個院子裏挨着酒店就是餐廳，味道不錯 有機會還會繼續入住

First things first. The hotel is beautiful and the reception staff so helpful. Our room was perfect too. The issue I had was the event being held. We couldn't get parked, the car park was chaotic. At a stand still. As a person with mobility issues, this was really stressful. Surely someone directing those attending the event into the overflow car park would be beneficial. Eventually I put in my hazard warning lights and went into reception. The wonderful staff made sure I had somewhere to park. So grateful. We asked reception about food and were told that we needed to order before 8pm because of the event. So we called up and ordered. Half an hour later we received a call saying our food wasn't coming due to the event. So we ended up ordering off just eat. Very disappointing as we had IHG reward vouchers to use. (We are diamond elite) . Twenty minutes later someone knocked on the door... And our food from downstairs was there? Strange as we were told it wasn't coming. We send it away as our other food order was already on its way. Now for sleep, or lack of it. Again, the event using the hotel car park meant that we were disturbed right through the night with noise of people returning to their cars and shouting, banging doors. This went on until the early hours. Hotel is perfect but better eventually management is definitely needed as it's put me off returning. Especially with my son.

Great Hotel ideal location, staff were very accommodating, nothing too much and they were busy with our big group and also weddings on at the same time. Reception staff are an asset to the hotel, very friendly and very helpful. I would recommend this hotel and will certainly stay again. Thanks a lot for all your help with my parcel.

Just want to say thank you so much to Lyndsay at reception, for going above and beyond to sort our booking. Lyndsay is a great asset to your team and we were truly grateful for all the help. We loved our room and had a great stay. Very good service and warm welcome

I had a great stay at this hotel , i had a small mix up while checking in however the staff could not of been more accommodating, friendly and helpful. The room was modern and clean and the facilities were great please pass on my praise to the team and manager who checked me in, on the night of the 13th September as they did a great job! I would recommend

Holiday Inns are usually a pretty consistent experience, a notch above Premier Inn but still reasonably priced. We were looking for somewhere to stay not too far from our family while visiting and this looked OK. Arriving really late (thanks to all the daftness going on with the M60 at the moment) our first experience of the hotel was waiting around to be checked in for around 20 minutes before the night clerk found us. The venue opposite had a party going on which of course we didn't find out about until we arrived, but were too exhausted to care. Though the night clerk was extremely friendly and welcoming, he did warn us we might not get much sleep. Ironically it was nothing to do with the party (which wrapped up around 1 am) but a weird unidentified buzzing noise that seemed to start up when we settled down to sleep, almost like someone was constantly ringing the front door buzzer (though we don't think it was that). It seemed to come from inside the room. We tried all sorts, locking / unlocking the door, switching the air con off, fiddling around with the fridge. Imagine someone constantly playing a really loud version of the old board game "Operation" all night at random time intervals and you'll get the general idea. Even with my trusty earplugs (which are usually essential in any hotel) I couldn't settle and the noise cut straight through them anyway. I think in the end we must've just passed out from sheer exhaustion! To be fair to the hotel, they were extremely apologetic (though seemed equally clueless about what the noise could have been) and did offer a discount (not a huge discount but better than a slap in the eye I guess). Even when we left the room in the morning the noise was still going on - so if the hotel ever DID find out what the heck it was and would like to clue us in, we're all ears... The rest of the experience was OK. The room and bathroom were both spotlessly clean (so kudos to the housekeeping staff), the breakfast was great (plenty of hot and cold options and a nice comfy breakfast room). Location was handy for Stockport / Marple and nearby National Trust places and parking was OK (though with the party going on we did have to park around the back of the building). This would have been a higher rated review as the staff were really helpful here - but that darned buzzing noise really knackered our chance of a good night's sleep.