Laguna Beach Alya Resort & Spa

I thoroughly enjoyed my stay at Laguna Beach. 29th June 2025 - 6th July 2025. All the staff (over 450 of them) were very friendly and accommodating during our 7-day stay. Arriving at stupid o'clock in the morning meant that we were hungry. The hotel has what was called the midnight breakfast for my family to feast on. This was more than welcoming. Checking in was fast and on point. We were taken to our rooms and presented with more water than we could ever drink. This was refreshing in comparison to a previous hotel in Turkey, where you had to pay for the essential item. The beds were comfortable and the rooms modern and spacious. The air-conditioning took a few hours to be really effective. When you left the room and removed your card, the air con and lighting switched off. We couldn't wait 2 hours every day for the room to get air conditioned. We found a way around that. The guests at the hotel were more or less friendly and it was good that it wasn't filled with English people. Lots of different nationalities have their own customs and ways. Which took a while to get used to. Lots of sun beds if you wanted. Some are occupied by breakfast. They must have been lovely warm English people (from Brighton, lool). Having breakfast was awesome. They served everything you could desire, apart from black pudding and bacon. Fried eggs galore and endless amounts of omelettes. Lots of different types of breads, croissants and my favourite-fried bakes, which is an enjoyable West Indian delicacy. Chips morning, noon and night, which was a great filler. Lots of different teas, coffees and a dodgy orange squash dispenser, or I would call it coloured water. I would suspect that the better 5-star hotels would have proper orange juice. You definitely will not be disappointed with breakfast. There is a dedicated army of cleaners 24/7 who are there to keep all public and private areas sparklingly pristine, which, to their credit, they do and do it very well - 10/10 for the cleaning staff. After breakfast, we headed to the gym to work off the breakfast; otherwise, you'd end up resembling a blob after a few days. The gym was adequate, given the short time we were there. There was enough equipment to keep you occupied for an hour or two. Air-conditioning in the gym was good, when you closed the door. By the time we finished our workout, the various bars had opened at 10 o'clock in the morning. Only one beer, Tuborg, was served on tap. This was refreshingly cold and went down very well. The variety of cocktails and mocktails were also very good and it was easy to mix and match drinks. Original soft drinks of: Coca-Cola, Sprite, Sparkling water and Orange Fanta were cold and on tap. Whiskey, Vodka, gin and red and white wine were plentiful. Lots of experimentation with the drinks was had. The next time I would bring my robust pint glass; the cups and glasses the hotel used to serve drinks was too small and worn out. The wait time to get served was not longer than a m

Otelin düzenlediği etkinlikler ***et yeterli ve çok eğlenceliydi öncelikle bar kısmı olmak üzere otelin tüm çalışanları çok güler yüzlü ve çok sempatikler ve her konuda size yardımcı oluyorlar oğlum iyi

Great hotel resort, very clean, food is tasty, drinks delicious, entertainment varied every night, lovely cafe, beach area and zone is fab staff all friendly and professional from reception bars restaurants entertainment maintenance

This hotel is beautiful. Clean. Rooms straightened up every day with fresh towels. BBQ everyday. Always found something to eat when we wanted to eat. Waffles in the afternoon. Ice creams at certain times. Good stocked shop. Waiting staff very attentive. Draw backs; entertainment staff had about as much charisma and interaction with guests as a wet lettuce! One of the girls was only interested in looking at herself in a mirror, selfie or window reflection! Cleaner thought some money left in the room under a spa appointment card was hers so helped herself! Dutifully returned after a polite mention to reception. Keep an eye on non swimmers on the beach, we witnessed the lifeguard falling asleep on the job. Private beach is a short transfer down a very steep hill to the beach that runs most of the day. Not much around outside the hotel; usual small shops with souvenirs and copied clothing, bags and shoes etc. We had a very enjoyable stay and wouldn't hesitate to come back. The spa and Turkish bath were well worth the visits and money compared to massages back home.

Laguna Beach Alya Resort & Spa – это отель контрастов: с одной стороны, вас ждёт потрясающая анимация, безупречный сервис и море позитива, а с другой – некоторые ограничения и технические нюансы. Но если для вас главное – атмосфера праздника и эмоции, то здесь вы точно окажетесь в сказке! И в первую очередь – благодаря фантастической команде аниматоров! Эти люди не просто работают – они создают волшебство, превращая каждый день в незабываемое приключение. Их энергия, талант и искренняя любовь к своему делу заряжают всех вокруг! Дети в восторге от ярких шоу и дискотек, а взрослые с радостью включаются в игры и танцы – скучать просто невозможно! Но настоящей жемчужиной этой команды, без сомнения, является Даша! Она – воплощение идеального аниматора: невероятно харизматичная, лучистая, с потрясающим чувством юмора и безграничной душевной теплотой. Её безупречный английский звучит так изысканно и естественно, будто она родилась на сцене BBC! А её умение находить подход к каждому гостю – это настоящий дар. Кухня заслуживает твёрдую 4 звезды из 5 – выбор блюд разнообразный, но иногда не хватало изюминки. Этот отель — настоящая жемчужина турецкого гостеприимства, но, увы, с досадными трещинами. Анимация и сервис на высоте, но странные управленческие решения порой оставляют в недоумении. Чувствуется, что финансовая экономия идёт вразрез с комфортом гостей. Например, совершенно непонятна логика администрации, которая в курортном отеле, а не в санатории, строго в 23:30 выключает музыку и свет, будто нарочно обрывая веселье на самом интересном месте. Гости только раскачались — а праздник уже закончен. Не меньше вопросов вызывает Wi-Fi, который в 2025 году должен быть таким же базовым удобством, как вода или электричество. Но здесь он пропадает с завидной регулярностью — то ли в знак протеста, то ли в попытке вернуть гостей в эпоху цифрового детокса. Особенно «приятно», когда срочно нужно отправить документ или выложить фото, а интернет, как назло, снова в отключке. Но настоящий головоломкой стала политика бара. Все ингредиенты есть, бармены — мастера своего дела, но любая попытка заказать коктейль не по меню наталкивается на железное «нет». Будто кто-то сверху боится, что гость выпьет лишнюю каплю сиропа. А если говорить о качестве алкоголя, то крепкие напитки разбавлены до неприличия, а коктейли напоминают сладкую воду с лёгким намёком на спиртное. И это при системе «всё включено»! В итоге получается парадокс: отель, который мог бы собирать восторженные отзывы, сам себе создает ненужные минусы. Гости готовы простить многое, но не ощущение, что их комфортом жертвуют ради сомнительной экономии.

Muhammed and Guasabella at the pool bar are OUTSTANDING, friendly professional and just fantastic!! Food was okay, hotel cleanliness was fine perfect. 2nd time staying and would definitely recommend.