Eagle Tented Lodge & Spa

Lovely place to enjoy nature and rest with such friendly staff and beautiful surroundings. Dominique the manager was so hospitable always trying to make us comfortable. My only suggestions is to (1) have wifi reach the tents/rooms & (2) have more vegan options in the kitchen

What a stay! The whole team was welcoming and very friendly. the rooms were very nicely decorated and fantastic views, the animals even came by. The food and the cocktails were excellent. The morning ride was the best in Namibia and very educational. We are very grateful for this unique experience and the great team that we got to know. thank you Waka waka, Alex, Lidia, Marta, Nangula and all the others. You made our stay in Namibia unique and carry these memories in our hearts ❤️

Die Lodge würde ich zu dem Preis nicht nochmal buchen. Das Personal hat sich permanent miteinander unterhalten und nicht um die Gäste gekümmert. Wir lagen 2 Stunden am Pool und mussten uns die Gespräche der Mitarbeiter anhören. Uns zu fragen ob wir etwas trinken möchten war keine Option. Dafür mussten wir selbst aufstehen und nachfragen. Da haben wir bedeutend bessere Lodges, mit super freundlichem Personal zu besseren Konditionen gehabt,

El personal es muy simpático y amable. La cena se compone de un menú, que te comentan a tu llegada por si tuvieran que realizar algún tipo de cambio. Todos los platos me impresionaron, muy sabrosos y en cantidades justas. En los días de viento puedes notar que la lona de la tienda se mueve y consecuentemente hace ruido. Durante la noche puede ser algo molesto.

This resort falls way below the expected standard. As a frequent traveller throughout Africa, extensively in Namibia and South Africa and living in Tanzania, this is by far the poorest experience we have had. This was evident right from the start when we, and all of our luggage, were taken to the wrong lodge. What was meant to have been our lodge had been wrongly given to another family earlier in the day. This took the person checking us in, 15 minutes to realise, whilst we stood outside the vacated lodge in the midday sun. We were then given a lodge further down the complex. This room, which was set up for future guests, had the welcome information in their name. This was swiftly removed by the person checking us in. We never got to read the welcome information as the new letter brought to us later in the day also had the wrong details on. This was also taken by the check in person. Later in the day, as we left to sit by the pool, we were greeted by the check in person who apologised and asked if we wouldn't mind moving to a new lodge the next morning. It seems that the manager who directed her to ask us did not feel able to have the conversation with us theirselves. As we sat by the pool and were given a drinks menu, we ordered two cocktails, only to be told that these were unavailable and they only had the ingredients to make two from the long list. From the list of gins, there were also only two available from the list. As the bar was not set up, these drinks took over half an hour to make. We sat down to dinner, which was over half an hour late. Tired, after a long day of travelling and the issues at check in, we quickly ate and asked for desert. Dessert was to be a surprise as the waitress did not know what it was. Another waiter then came over and told us that dessert was not going to be served for a while as they wanted us to “experience the atmosphere”. What this actually meant was to the staff wanted time to perform and sing briefly, for which they then handed around a pot for tips. This is the point at which we left, without dessert. Maybe the owner should pay the staff more, which would enable them to focus on their core roles. The resort would also benefit from the presence of the owner to see how poor the service and experience is. At this price point this lodge should offer a much better experience. Almost all others, in this region do. Save your money and book with them.

Magnifique lodge, perdu dans les collines près du parc d'Etosha. Beaucoup de charme. Personnel efficace et pro. Mention spéciale pour Jonas au restaurant/bar ! Bonne restauration, recherchée. Excellent pdj. Pour les chambres, beaucoup de charme pour ces tentes sur pilotis, vastes et bien équipées. Magnifique terrasse. Un problème cependant : la nuit, le vent dans les toiles fait beaucoup de bruit (vraiment beaucoup...) : difficile de dormir.