Townsend House Guest House

This is a very popular, busy B&B, but for good reason, it's outstanding. Martin, Lorraine and all the staff do an amazing job of making their guests comfortable and looked after. On the first night we explored the amazing garden to the back of the house, and ended up having dinner al fresco. Nothing was too much trouble. The tapas style restaurant works brilliantly, providing innovative, smaller meals beautifully prepared.

Booked a single room at The Townsend BnB and I was extremely impressed by the stunning Georgian Townhouse with period decor and furniture that was spotlessly clean, very central and extremely comfortable. Lorraine and Martin where incredibly welcoming and chilled making for a relaxed a pleasant stay. Whilst my trip was for work I would return for a relaxing stay in the lovely town of Birr with it's Georgian architecture and stunning castle and grounds. Breakfast was fresh, varied, great selection, proper ground coffee and very tasty. Only wee tip would be pack ear plugs because it is on a roadway access into Birr.

Found this gem of a spot in birr. Beautiful, spotless, full of character townhouse. Lovely welcome from martin, we had the most beautiful food in there restaurant & wine bar. and the place was packed, lots of staff and all lovely on the ball. The rooms were so cosy,clean and comfortable, the bed linen was so comfortable and smelt like heaven 😍 couldn't recommend this beautiful townhouse enough Thanks to the team 🙌

Stayed here overnight as attending wedding locally. lovely room and friendly helpful staff. Excellent breakfast choice. Hassle free arrival and departure. On street parking. Would highly recommend.

Stayed overnight in this lovely guest house in a Georgian building recently. Comfortable rooms and a great & varied breakfast menu. We didn't eat in their busy famous Tapas Bar, but had a "night cap" there later in the evening. The owners and staff were very friendly and helpful.

I booked Townshend house as we were having a family get together in town and we have stayed there before. My mother and I were to stay there and my mother is physically disabled so has problems with stairs. I booked through a booking app, but (admittedly) did not put on the app that I needed a downstairs room. I did however ring the property directly 2 months ahead of the event to confirm that the downstairs room be available and spoke to a woman who confirmed that it hadn't been reserved by anyone else and they would reserve it for us. However when I arrived on the day, the room was not available and instead of being apologetic or trying to help us in our predicament, the manager proceeded to tell me that it was my fault for not adding a note to the booking app reservation and basically insinuated that I was a liar when I told him that I didn't need to do that as I rang the establishment directly. I said that I could prove that I rang from the call log in my phone and he said 'Well anyone can ring and hang up'. I'm not one to leave bad review but this customer service was so appallingly bad that I felt the need to leave one. The management should look at how they deal with these situations as even a apology would have went a long way, in this situation. My poor mother was very upset by the whole thing.