Staybridge Suites Odessa - Interstate Hwy 20

Staybridge Suites Odessa - Interstate Hwy 20 arvostelua

Staybridge Suites Odessa - Interstate Hwy 20

810 S John Ben Shepperd Pkwy, Odessa, Texas, 79761Näytä hotellin tiedot
Staybridge Suites Odessa - Interstate Hwy 20
Staybridge Suites Odessa - Interstate Hwy 20Staybridge Suites Odessa - Interstate Hwy 20Staybridge Suites Odessa - Interstate Hwy 20
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.8/10
Erittäin hyvä
42 arvostelu
Vahvistetut arvostelut
Sijainti8.8
Mukavuudet8.8
Palvelu8.8
Puhtaus8.8
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(42)
Positiiviset arviot(38)
Kielteisiä arvosteluja(4)
Yanela
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 26.4.2025
Nice and clean property. Friendly staff.
Käännä
Majoituspaikan vastaus: Dear Yanela, thank you for taking the time to leave us your review. We were honored to have you as our guest. Please stop by and visit us the next time you are in the area.
Verified traveler
Majoittunut 3. 2025
Muu
6.0/10
Lähetetty 4.4.2025
Disappointed Disappointed because we stayed here a month ago and it was really good. This time it was clean but there was an awful smell in the room. They did try and fix it for us but that smell was horrible. Room was clean and staff was very friendly but the smell made it bad.
Käännä
Majoituspaikan vastaus: Dear guest, thank you for your taking the time to leave us a review. I apologize that your stay was less than memorable. Your stay did not meet your/our own expectations. Thank you for your review thoughts. It's through our guest feedback that we can improve. We hope you will give us another try.
Jaime
Majoittunut 2. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 30.3.2025
The morning breakfast was the best and many options with a cozy lobby .
Käännä
Majoituspaikan vastaus: Dear Jaime, Thank you for your wonderful review! We're delighted to hear that you enjoyed our breakfast selection and found our lobby cozy. We appreciate your kind words and hope to welcome you back soon! Best regards, Terri O
YURY
Majoittunut 2. 2025
Muu
6.0/10
Lähetetty 24.3.2025
El baño estaba sucio
Käännä
Majoituspaikan vastaus: Dear Yury, We apologize for the cleanliness issue you encountered in the bathroom. Your feedback is important, and we will address this with our housekeeping team to improve our standards. We hope to welcome you back for a better experience in the future. Best regards, Terri O (GM) Estimado Yury, Lamentamos el problema de limpieza en el baño. Su opinión es importante para nosotros, y trabajaremos con nuestro equipo para mejorar nuestros estándares. Esperamos recibirlo nuevamente para una mejor experiencia. Atentamente, Terri O (GM)
diana
Majoittunut 2. 2025
Perhe
8.0/10
Erittäin hyvä
Lähetetty 7.3.2025
The double room was very confirtable
Käännä
Majoituspaikan vastaus: Dear Diana, Thank you for your wonderful review! We're thrilled you had a great stay and appreciate you taking the time to share your experience. We hope to welcome you back again soon! Best regards, Terri O General Manager
Jamie
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 3.3.2025
Clean and spacious It was a very nice hotel! Very clean and spacious rooms!
Käännä
Majoituspaikan vastaus: Thank you, Jamie! We're thrilled to hear you enjoyed our clean and spacious rooms. We appreciate your perfect 10/10 rating and hope to welcome you back again soon! Safe travels!
Ian
Majoittunut 1. 2025
Perhe
4.0/10
Lähetetty 10.2.2025
It started great, with a friendly lady at the desk. The suite was roomy, but a bathroom door was wedged open—it would not move or close. The doors to a bedroom did not close right, and other areas looked worn, stained, with holes and in need of maintenance. One sink and tub didn’t drain well. I told the front desk very kindly the next morning. I was told maintenance didn’t work on the weekends but she’d call and let me know. No one came and I never heard from them again. The second night there was a child or someone running above me, I think, after midnight for quite some time. I tried the front desk and no one answered, so I tried pounding on the wall but not sure that did anything. I’m guessing my room has been a great place for oilfield workers to crash.
Käännä
Majoituspaikan vastaus: Thank you, Ian, for sharing your experience. We’re glad our front desk team made a great first impression, but we sincerely apologize for the maintenance and noise issues you encountered. Your feedback is important, and we’ll be addressing these concerns with our team to improve our response and upkeep. Please feel free to reach out to us directly if there’s anything we can do to make this right.
Curtis
Majoittunut 1. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 8.2.2025
The woman who checked us in was exemplary!
Käännä
Majoituspaikan vastaus: Thank you, Curtis! We're delighted to hear that our team member made such a great impression. We’ll be sure to share your kind words with her. We appreciate your 10/10 rating and hope to see you again soon!
Nancy
Majoittunut 1. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 4.2.2025
Staff was extremely pleasant. Room was clean but very dated. Appears they are in midst of updating the property though, so that’s good. Very well lighted and pet-station provided in outdoor pet area. Overall a great experience.
Käännä
Majoituspaikan vastaus: Dear Nancy,Thank you for taking the time to share your experience at Staybridge Suites Odessa! We’re thrilled to hear that our friendly staff, spacious rooms, and amenities made your stay enjoyable. It’s great to know that you appreciated our complimentary breakfast and evening socials—we love providing those extra touches to make our guests feel at home. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Odessa! Hope to see you again soon,Terri O (GM)
Treena
Majoittunut 12. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 20.1.2025
Loved it great customer service!!!
Käännä
Majoituspaikan vastaus: Dear Treena,Thank you for taking the time to share your experience at Staybridge Suites Odessa! We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Odessa! Hope to see you again soon,Terri O (GM)
Michael
Majoittunut 10. 2024
Pariskunnat
2.0/10
Lähetetty 4.11.2024
The room had an unclean odd smell to it. The toilet and shower area was tiny and dirty. The shower was either very hot or way too hot. The breakfast area was better than most. This hotel was way over rated.
Käännä
Majoituspaikan vastaus: Dear Michael,Thank you for taking the time to tell us about your experience at Staybridge Suites ODESSA - INTERSTATE HWY 20.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.I apologize that your stay did not meet your/our own expectations. Please rest assure that I will be addressing the areas of improvement you mentioned in your email. It's through our guest feedback that we are able to improve. Again, thank you for choosing Staybridge Suites.Sincerely,Terri O (GM)
Verified traveler
Majoittunut 12. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 1.1.2025
Great stay Excellent stay. Front desk was amazing. Great breakfast and comfortable beds. Could not ask for a better stay. Would absolutely stay here again.
Käännä
Majoituspaikan vastaus: Dear valued guest, thank you for taking the time to write us this sweet review. We were honored to have you as our guest. I will share your feedback with our team. They love to hear back from our guests. Please stop by and visit us the next time you are in the area. See you soon and Happy New Year!
Dina
Majoittunut 8. 2024
Muu
8.0/10
Erittäin hyvä
Lähetetty 8.9.2024
Elevator was not working most of my stay, door key not working properly
Käännä
Majoituspaikan vastaus: Dear Dina, thank you for taking the time to leave us your review. We were honored to have you as our guest. We apologize that the elevator was out during your stay. We apologize for any inconvenience this may have caused you. We do hope you will come back and stay with us. Hope to see you again soon.
Shannon
Majoittunut 5. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 29.6.2024
Good Stay Was a good stay. Staff were very attentive when needed. Pool just needs to be cleaned and due to the weather I wish there was umbrellas on the tables. Overall good stay.
Käännä
Majoituspaikan vastaus: Dear Shannon,Thank you for taking the time to tell us about your experience at Staybridge Suites ODESSA - INTERSTATE HWY 20. We were honored to have you as our guest.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites.Sincerely,Terri O
Jeff
Majoittunut 4. 2023
Muu
10.0/10
Ylivertainen
Lähetetty 4.5.2023
Very nice Easy to find off if interstate. Very clean, very friendly staff. Definitely would stay again.
Käännä
Majoituspaikan vastaus: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.