Holiday Inn Express & Suites Odessa

The place is run down with filthy carpet and the bathroom was in really bad condition. The mirror had pieces of the trim missing. The light over the sink did not work. The shower head was clogged with mineral deposits. This is the only Holiday Inn I have stayed at who charges for parking. I have stayed in lots of Holiday Inns and have never been charged for parking. The desk clerk tried to tell me that is a Holiday Inn policy. I told him that I have stayed at six different Holiday Inns in the past three weeks and have never been charged for parking. I will cross this place off my list.

Great place to stay. Great sitting place outside. Will definitely be back to stay at this hotel. Did not have the old moldy smell like most hotels. Staff very friendly and polite. Great parking for us driving bigger trucks. Very quite sitting outside

The pillows were very soft, but the mattresses felt overly firm and springy, which lead to soreness the next day. The towels were also a bit more rough than expected. The room itself was very clean, and the water pressure in the shower was good.

The Staff was not only professional, thorough and helpful but personable also. The Room was clean and comfortable. The ac system worked great and the breakfast was excellent. Plenty of parking and checking in and out was very easy. I would stay here again and recommend others to also.

Rooms a bit too dark everything else was fine. Breakfast was a bit bland. Wish they’d a bit more options. Beds were comfy and room was clean. check in process was easy and fast. Friendly staff. While having breakfast a lady was sweeping and we did not like that as the dust is everywhere while people are eating. Overall it was good.

Pillows and bed were very comfortable. Breakfast was good. Not the best but for a complimentary breakfast was good with a wide variety of both hot and cold. Room was clean. Staff was very nice and helpful. We will be returning to Odessa and will book here again.

This property has a great price compared to other properties in the area I like the location. This was a business trip so I was looking for a place that is clean, quiet and good place to to rest. Good choice of restaurants nearby Courteous staff.

We recently stayed during the WEST TEXAS ALL STAR softball tournament, location was great right in the middle of restaurants. We woke up one enjoyed the "free" complimentary breakfast. The next day I happen to forget the "ticket" they give you for the breakfast, and they advised we couldn't get breakfast without that ticket! I was in shock it was the same lady knowing me and logging my card from the day before that knew I was staying there that turned us away. I didn't make a big deal of it, as the breakfast was basic anyway. We planned staying Thurs-Sunday, We ended up checking out Saturday. The front desk person said you guys are paying way too much! I'll notate here for my manager to change your rate. However we ended up paying $521 bucks, and that wasn't even the amount we reserved for. We reserved for $498. I will not be staying here ever again. The bed room was basic too, looks like they just pulled the covers up by making the bed. I would find somewhere else next time. watch those receipts.

Even after a remodel this one is sub par. TV was intermittent at best. Sometimes it worked, most times not. Breakfast was a joke. Either burned or frozen. Towels looked and felt 5 years old. Flat, not fluffy and worn too. Next trip to Odessa it's the Garden Inn 2 doors down.