Lighthouse Suites Inn

Room was nice, clean, good view,

The rooms all need to new furniture and beds. The floors were so dirty that we could not take off your shoes. The furniture was so gross to look at that we did not sit on them. As for the beds if you like to sleep in the middle of the bed great, but if you are a couple they were the worst beds ever. The fireplace did not work. It was the worst trip ever to the ocean for my family.

Clean room, good breakfast!

房間很大很乾凈

Rented 3 rooms for my husband and I and a few close family members. We were there to spread a couple of family members ashes. Couldn’t check in on time, was told that they would call us when the rooms are ready. Got to the rooms main doors to get into the rooms were extremely hard to open and close, sliding glass doors and screen doors. You could barely open due to the door frame rusted, TVs did not work in any of the rooms and we literally had to let the hot water run for five minutes before we got hot water. Hot tub and sauna were not working when it was advertised and we were told that they were, and when we got up the next day to use the pool, it was closed. Called the front desk to complain just to be told maintenance had gone home for the day and they would look into it after we checked. I complained to the front desk before we left and they said they would get back to me. Two days later I called to get a refund only to be told that we did not deserve a refund that it was not their fault for the amount of money that we spent for three rooms for one night and to be told maintenance went home and that they would look into it after we left. This was not right.

A disappointing experience I won't repeat. Elevator was down, card keys wouldn't work, gas fireplace didn't work, wifi is sketchy, breakfast was a failure due to a non-working chafing dish, and staff was indifferent.