La Quinta Inn & Suites by Wyndham Ocean City

The room was fine and it was nice to have a balcony. However, the mini-fridge did not include a freezer (?!) so I could not refreeze the ice packs I had brought for our cooler. This is very unusual as I've never NOT had a freezer in my room at the beach to keep my ice packs cold. Also, it was only the weekend after Labor Day and the outdoor shower was not usable as the water had already been turned off.....what?

OMG, I love this hotel and will be back in 2 weeks just because. Let me say this, in a world of less than subpar customer service, this Hotel was the opposite of that becuase of one person, her name is Gabby. If the phrase "above and beyond the call of duty" was was a person, Gabby's face would be there. The rooms were awesome and clean and more importantly spacious. I absolutely had no issues and the hospitality she gave, beyond perfect. Where is her raise? I am somewhat of an influencer so I hope that whomever is reading this review, books at this hotel asap and on every trip. I will be bringing the whole family back, I really just had a ball. This is the type of Hotel we dream of if you want quality, friendly staff and customer service of the God's!!! Sure there are other fancy hotels I could have stayed because let's face it, I am bad and boujee lol but I will always come back to the Laquinta just for the service Gabby gave us becuase you just can't find her level of Greatness anywhere. Big ups to the LA Quinta and Gabby as the lead. Whomever hired her, made an excellent choice. See you soon Gabby

I'm going to sound like a total Karen but I hoped for better for the price I paid for 3 night stay with my pre-treen twins. The location was ok, right across the street from Jolly Rogers & plenty of restaurants & shopping within walking distance; the parking lot was covered in cigarette butts outside every entrance, no ashtrays. The people working seemed pleasant & attentive but not so much with keeping up with cleaning. I noticed a hairball in plain sight in 1 hallway, a spill in another hallway also in plain sight for the whole time we stayed. I think I only herd a vacuum in the hall 1x the whole stay. Each hallway had its own smell, mostly bad smells & smells of pot on every floor (because I wander). Things to buy at front desk not stocked. pool was clean but is only 3 ft deep, weird but good for little kids. No fruit for breakfast. Hair & sand in main public bathrooms & elevators & all windows dirty. The stairs very yuck. Ice machines, only a few worked. A/C on second floor was out the whole time we stayed. No fan in room bathrooms, sink clogged, shower head not fixed, no water pressure, remote smashed (had to get new one), sliding door broken - did not close all the way, the glass seal between the double pains broken with mould or staining, mould all over vents & lamp-shade (I thought it was lint untill I looked closer which was also on the pictures too) headboards uncleaned. We had to go buy a broom from dollar store for the constant sand we tracked in even on the days we didn't go to the beach- i asked to use theirs & it was sticky & was discussingly clumped with hair. Most of this wouldn't be so bad if I was by my self & didn't pay as much but me & my kids were very disappointed- this place needs an overhaul.

I stayed in here multiple times. Everytime I stay in this place i see it getting worst. La quinta is not like its used to, before wyndham took over la quinta is a very nice and clean. My whole stay was horrible: 1. If you need towels you need to go to from desk to get some. You're lucky if you can get one in the morning. They don't clean your room anymore is by request. 2. The room is very dirty when I checked in. 3. The bed is terrible. It feels like you in Trendelenburg position when you sleep. 4. If you call for Maintenance forget it you will be waiting for hours. 5. I have a do not disturb sign outside the door. Maintenance guy still went inside the room to change AC filter. I want to write this review so people don't waste there money paying on a dirty hotel.

Ok for the price- close to the beach and easy parking, quiet hotel and good breakfast needs some updating and rooms were small

Check-in agent said nothing of the a/c problems they were experiencing. He put a business card with the internet password in the booklet with room key, but didn't mention that the password was typed as uppercase, but the actual password is lowercase. Found out after calling. A/C never worked. Refrigerator was not replaced. Bathroom wasn't re-cleaned to eliminate mold.