Holiday Inn & Suites Ocean City

We had an amazing weekend and the hotel, room & restaurant were all amazing! Will be back this Summer with the kiddos!!

Great place to stay with a family on the Ocean City beach. This hotel is located in a more quiet section of the boardwalk. Has excellent amenities and activities for kids. Kids eat free at the restaurants and great service by the pools. Housekeeping was really backed up with cleaning the rooms as it was a busy time but they got to my room every day.

We have been visiting the HI for years, and love the spacious and clean rooms, friendly staff, and full kitchens. We like to come for Classic Car Weekend when we can sit on the balcony and watch the parade of cars on the boardwalk from the comfort of our room! One recent change we are all in favor of is the pump bottles in the bathrooms replacing the ubiquitous individual toiletries that used to be in every hotel room. Glad to see a more environmentally friendly solution. Looking forward to our next trip to OC!

Great suite except rooms had hot tubs very high walls not enough grab bars No senior rooms. Thank goodness for pool. Pool good temperature. Room coffee maker a challenge breaker for kitchen off needed maintenance. Restaurant on lobby good food friendly bartender and waitress

I'll start with the positives: the hotel is right on the boardwalk, steps from the beach. It is in a perfect location to see the Air Show. Our room was clean, spacious, ocean front, with a nice balcony. The shower is great. The staff was pleasant. The elevators were quick. Now for the negatives: the rooms are NOT recently renovated, contrary to what's stated on Trip Advisor. Our suite had cracked floor tiles, rust on the shower door bottom, peeling wallpaper, and a dark and dated kitchen. The first room we were given was even worse, the closet doors were falling off the track. The front desk gentleman said all the rooms were the same, and there was nothing else available. We paid top dollar ($700 a night!) due to the Air Show, but I expected that our suite would be beautiful and pristine, not dated and tired. We were deeply disappointed and feel very ripped off.

It was great to be able to close off our room from the kids for privacy, but there is only 1 thermostat and I pretty much froze out my kids because I like to sleep cold. Positives: Room comfort, cleanliness, able to close off to separate rooms, full kitchen, large balcony, location, elevators numerous and working fast, double sinks in the bathroom Negatives: Single thermostat doesn't allow for different sleeping temperatures in a room that can be closed off into 2 different areas, closing the kids pool so early in the day on hot August days makes no sense (I am sure it is a lifeguard issue) and the other pool is not available late either and doesn't have the hot tub (over at the kiddie pool instead), the adult meals that are part of the meal package are stupid small and limited items, high jacuzzi tub threshold makes it difficult for seniors to get into the shower. I don't need a handicap accessible room, but it was hard getting in and out of the shower. Wifi can't handle the load during peak hours

Went for the 4th of July! Love OC. Beach and location great. Staff at front desk-not so great. Then combing the parking lot towing cars yet not telling paid customers like us about the overflow. Also desk tried not to give us a parking pass and said we had one which we didn’t. She asked what kind of car and I told her. Never gave pass then didn’t want to give us one. Restaurant was terrible sat there with no service and left after 10 minutes of servers walking past but not waiting on us. Only people in restaurant and 2 at the bar so no excuse. Rooms nice, pools packed all day. Hard to get a seat.

Ocean City is now our family’s new favorite vacation spot. This hotel is all around great and we are already planning our trip for next summer. Staff was very friendly and our suite was very clean. They try very hard to accommodate guests who want to check in a little early. We had our name put on a wait list along with a few other families checking in our around 1pm. The hotel called everyone as soon as their rooms were ready (we were then able to get into our room at 2:30pm. This was on a Monday). I would imagine that on a weekend an earlier check in wouldn’t be possible. The 2 pools were a huge hit with our kids. The kids pool has two small slides. There are various activities throughout the week as well (face painting, mermaids, etc). My daughter also got her hair wrapped by Ray’s hair-wraps. He is usually there for a few hours each day and he does a great job for a reasonable price. The deep end pool bar over by the main pool is great. I think it was open until 5pm most days. Plenty of choices for lunch, snacks, kids meals, alcoholic/frozen drinks and non alcoholic frozen drinks for the kids. There are waitresses walking back and forth to each pool taking orders which was really convenient. Yes, the kids pool does close at 6pm but there is an indoor pool that stays open later which was nice. The hotel provides each guest with a towel card during check in. Towels do go quickly and run out frequently throughout the day. They try to wash/restock as quickly as possible. Suggest bringing a few towels of your own for busy days. We ate breakfast at the hotel’s restaurant coral reef. The food was just ok, i dont think we would eat there again. Starbucks however is right next door which is another option for breakfast. Loved the location of the hotel right on the beach. It is also a quieter section of the boardwalk/away from the chaos which we were happy about.

There’s honestly nothing bad I can say about the Holiday Inn. The front desk was super accommodating with a changing room, towel & pool passes before we got our room and after we checked out. We had a clean room with new towels, more coffee K-cups everyday, and the cutest arrangement on the beds of all of our kids’ stuffed animals they brought! Shout out to Sara! The jacuzzi tub in the bathroom was perfect after a rough day in the ocean, which is #1 on the kids’ favorite list! There was plenty of storage space in the room between the drawers and closets. It was nice having a little separation between the bedroom and living room. For instance, when someone wanted to go to sleep early, it was no problem for the rest of the family to just watch TV in the living room. The mattresses were comfy. In fact, my husband’s neck and back feels the best it has in years! The room was nice and quiet. Our kids, ages 10 and 8, enjoyed the pools so much! What a blast! The server from the deep end pool bar was really nice and got us the best drinks! They even put little gummi sharks and whipped cream in the strawberry daiquiri (no alcohol of course) for our daughter! And man, the view of the ocean from our room and the pool was heavenly. We can't wait to go again!