Kosekiya Bekkan

โรงแรมสะอาด ห้องพักกว้างมาก วิวดี อยู่ใจกลาง ออนเซ็นเล็กและไม่ค่อยสะอาด พนักงานบริการดีมาก

河畔房子直接可以看到街景，餐飲非常好，服務很周到，村子裏面有一個瀑布和礦洞可去散步，温泉可去銀山莊用，可以説是保護舊式建築🏘️振興偏遠山區的優勢案例。

在冬天到銀山溫泉，推薦入住這旅館，正在溫泉街旁，早上或晚上拍照可避過人羣，較易拍到理想的照片。館內溫泉不大，不過可到姊妹店銀山莊浸溫泉，可以享受一流的戶外溫泉。

外のボイラーの音がうるさかった。またお布団が、シーツでくるんであるだけなので、寝返りをうったりしたら、めくれあがり寝づらかった。また不衛生です。 　室内や、建物は、かなり老朽化しています。

First of all, please not that this place (Ginzan Onsen, not this hotel) is VERY popular in Japan (as well as other countries, especially China), so you must book very early (6-7 months in summer, 1 year minimum during winter). So, this being said: - if this is your first time in a ryokan, you will be amazed. Nevertheless, the interior was quite old and dusty. The state of the facilities are not that good, even if one can see they are well cleaned ... they are simply old and need urgent refurbishment, especially given the high prices charged - on the other hand, the magic of the place compensates this. But it would be so simple to modernize it, especially the entrance area (it looks like a storage area !, great contrast with the other ryokans in the area, it's a pitty). - the food was great, exactly what you would expect in this price range for a ryokan - the baths are OK, if you want something special use the ones (exterior) in the "sister" hotel, they are great. (-) the big negative point for me was some of the staff and the way they seem to treat non Japanese guests; from the guy at check-in that started shouting "no reservation, full" because he didn't understood we have already a reservation ... (he never apologized). and the check-out where they showed us where to leave the luggage before leaving and that was everything. No goodbye when we came back to take the luggage, no help to the shuttle, nothing. Also, I think It's the very first ryokan I've visited where the staff insists we should take the luggage to our room ... without offering to help us or anything. Extremely disappointing and I think the level is so low because they have too many clients, people will keep coming even with substandard quality. It may not be strange if you don't know how a ryokan works but it' not good.... PS1: get a room on the front side (river), the back side is pretty sad. PS2: try to get outside of the "main street" of the "village" and do a stroll in the mountains around the Onsen, it's a great experience. Also, the best visit we did was after 21h00, when most tourists are in their best... it was great !

予約の時に食物アレルギーがある旨を伝えました〔１か月以上前）。 チェックインの時にものすごく細かい字の書類にいきなりサインさせられました。ざっくり言うと「アレルギー対応はするけれど、安全の保証はできない。医療施設から遠いことを了承してくれ」というようなことが書いてあったようです。書類の控えをくれと言ったら、拒否されました。 普通、ああいう書類は予約の時に送ってじっくり考えさせるものではないでしょうか。もうほかの宿に変えられないギリギリの時間になってサインさせるものではないと思います。 なお、ああいうものには法的効力は無いのを知っていたのでサインはしましたが、一挙に不愉快になりました。