Vieraskäyttäjä
12. maaliskuuta 2025
The worst hotel I have been to. We wanted to leave as soon as we arrived. We managed to get some refund from Love Holiday but honestly it should not be listed. It is barely a UK 3-star, no a 5-star. Our first room was filthy, noisy from parties in the street, the hot water didn't work, there were marks on the curtains, walls, floor, toiletries etc. We were moved to a bigger room after 2 days which was better, but the balcony had a huge crack, the view was awful, the shower head was broken, the hot water didn't work, the bedding, curtains and lampshades had stains and hair all over them. Most areas of the hotel were broken and old towels left on the floor. All guests chain smoked and on the beach too. Staff were nice when we arrived but soon didn't want to hear our feedback. We spoke to the manager and some issues were resolved. The food was pretty standard and Turkish night was great, most food items are not labelled so may be tricky for allergies. The massages were amazing; we asked for female masseuses as the male staff were asking inappropriate questions about who we were travelling with. The holiday rep lied and ripped us off and no party wanted to take liability. What a shame my first trip to Turkey put a sour taste in my mouth. I'm glad that lots of other people seemed to love this hotel... maybe we were just unlucky?
Käännä