planningcommando
27. elokuuta 2024
We had a 2 bedroom suite for 3 nights. On our first night after arriving we were aware of the AC unit not cooling the room, in fact the temperature was rising with every passing hour. I called the front desk and Micah answered, and he was so kind and helpful. He acknowledged that changing rooms could be a hassle so he offered me either some box fans, or he could move us to another 2 bedroom suite. We chose to have a new suite and we were very comfortable. He was very accommodating and helpful, and this particular stretch of time had record setting high temps with all 4 days registering above 96°. The room was clean (and I travel with Clorox wipes), the beds were comfortable, we asked for extra pillows and Micah gave us several more. We were on the 4th floor and it was quiet. The pool was clean, parking easy, and the breakfast area clean and good! Thank you Micah, our stay was very nice!
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