Tea and Experience Factory - Thema Collection

Amazing and authentic experience 2 hours away from Nuwara Eliya

Nous avons passé une nuit en famille à 9 dans ce sublime endroit… Une expérience hors du temps…. Tout était parfait… Piscine magnifique, beaucoup d originalité et une vraie expérience… De très belles promenades à faire autour. Un endroit d exception

This is an old tea factory renovated into a hotel. You have to drive about 5km up a narrow mountain road which can be challenging for inexperienced drivers. It worth it for the views . Reception staff and security were very helpful. We stayed in ground floor rooms and the views were wonderful and we liked the decor. The rooms were very clean and good size. Meals are served alacarte with choices and 3/4 courses and the food was good. They gave us an educational tour of the tea making process which we really liked and was informative. Cons : -Beware there are no actual walls just separators between rooms so there is ABSOLUTELY no soundproofing. Conversations could be heard clearly from the next room. - No TV and poor lighting - They kept asking us the exact times we were supposed to arrive at the hotel and when we were coming for meals which was a bit of a hassle. - Portion sizes were not adequate for breakfast, did not refill bread basket and our server was not very attentive or helpful. Overall good hotel for a peaceful stay and beautiful views, but considering the cons it’s a bit overpriced.

The best thing about this hotel is the staff; they are all below 25 years of age and yet incredibly kind, courteous, attentive and went beyond their call of duty to see that we were reassured when we had a very difficult situation happening to us there.

We spent two wonderful days at the Tea and Experience Factory, where we found ourselves immersed in the tranquility of nature. Surrounded by breathtaking mountain views, gentle mist, refreshing winds, and picturesque tea gardens, it felt like an escape into pure serenity. The food was excellent, and the hospitality of the staff was exceptional, making our stay truly memorable. While the winding road leading to the hotel is fairly maintained, its narrowness adds a bit of challenge to the drive. However, the journey is absolutely worth it. This location is perfect for nature lovers and birdwatchers, and a drive to Kabaragala Falls is a must-do experience. One note: since the property is a renovated tea factory, the soundproofing in the rooms isn’t ideal. I recommend booking an upper-floor room with a scenic view for a more peaceful stay.

We spended a weekend in Mandaram Nuwara Tea&Experience hotel.It was grate.Out side was a little cold.But the hotel room had heaters.And we got a lovely hot tea in the evening.We got dinner at 7.00pm.The food was tasty.And where was a hot water pool.And the staff was very kind.and there was a lot of flowers in the hotel