CheRiz Boutique Villa Hotel

Très joli hotel de standing au Sri Lanka dans la région des plantations de thé, point culminant du pays. Il y fait froid une fois la nuit tombée mais l’hôtel est très bien équipé (chauffage dans la chambre, couette chauffante, bonne isolation). Le personnel est très accueillant et le service de qualité étoilée. Tout le staff vous accueille ainsi que le chef cuisinier qui vous présente lui-même le menu et les produits du restaurant. La responsable est extrêmement serviable et gentille et a beaucoup de plaisir à discuter avec vous ! La situation est idéale pour visiter les plantations de thé notamment Damro tea factory ainsi que le très beau parc autour du lac Gregory lake qui propose des croisières et des activités nautiques. Le centre ville est petit et éloigné de l’hôtel mais vous pourrez voir l’ancienne poste toujours fonctionnelle et très célèbre au Sri Lanka. La vue de la chambre est superbe, tout en baies vitrées, ambiance apaisante et commodités d’accueil pour les chauffeurs sri lankais qui vous accompagnent. N’hésitez pas à y aller !

Amazing hospitality from the staff. The food was great and the rooms were neat. The view from the rooms was breathtaking. The welcome was so warming and we felt like we are home. There were few members in the staff and all of them were equally friendly and professional.

The Services provided were not at par for the price paid. 1) I was refused to enter the room until full payment at the checkin despite of my wife and infant waiting tired. 2) No house phone was given until multiple reminders so had to climb up and down several times. 3) Reception number no reply always. 4) No receptionist ever, Chef from the kitchen and cheked us in with all formalities and payment. 5) 1 Wi fi is not working 1 has extremely poor range. 6) I had asked staff mobile number of any help if needed he refused to privide. 7) 1 Heater wasn't working. 8) Balcony lock comes off adnwas broken. 9) No lift at the property. 10) Hotel shuts the main gate and swiches off all the reception light around 9 PM without informing the guests. 11) Incase I need anything reception is shut, number goes unanswered, BOOM! Enjoy your stay in complete privacy and without a heater.. 12) Zero Sound proofing. You can hear every bit of the next door, even if anyone in climbing up. 13) Extremely uncomfortable and small bathrooms. 14) Very far from the main town. 15) If its raining its risky to drive uphill on the private road to the property specially at night, no assistance provided from hotel. 16) Didn't try the breakfast so cant comment. But Breakfast area had 6 Tables for two heads each if i am not mistaken. And list goes on.. Cheers.. 1) Very Nice and Plush interiors of the room. 2) Extremely Small boutique Hotel.