Serenus Boutique Villa

The views from the patio and garden were beautiful. Staff were very friendly and helpful. Rooms were clean and comfortable bed.

Small and cozy boutique hotel with 6 rooms. Staff were incredibly welcoming and helpful and made the stay an absolute delight. The lake view rooms are also amazing - the ones on the ground floor especially so as they have access to a little garden that was a great place to relax in the evening. Would wholeheartedly recommend this to any traveler. The only nit was that food took a really long time - they asked for a 1 hour heads up - but they were upfront about it and we were able to plan accordingly.

Great choice! We had a wonderful stay at the Serenus Boutique Villa. The staff was over-the-top in how accommodating and attentive they were. They helped arrange transportation to Horton Plains and also to our next destination. They even packed us a lunch for our outing. The hotel was spotless and well cared for, and the breakfast was great. And the lake view was nice. It is a little way out of town but close enough to walk or get a $2 tuk tuk ride.

Wonderful Stay at Serenus Boutique Villa My stay at the Serenus Boutique Villa was delightful. The combination of exceptional service and beautiful views made it a memorable experience. I recommend this Villa to anyone looking for a relaxing and pampered getaway. Accommodations I stayed in one of the triple rooms, 2 kind size beds – great for a small family. The room was spacious, clean, and offered breathtaking views of Gregory lake-a private balcony. The king-sized bed, and blackout curtains ensured a restful night's sleep. We heard some music in the night from the town itself but it did not disturbed my sleep. The room has modern furnishings and the amenities included an electric kettle, a flat-screen TV with a wide range of channels. Service The staff at Serenus Boutique Villa were exceptional. They were courteous, attentive, and went out of their way to make our stay memorable. From the warm welcome at check-in to the efficient room service and helpful concierge, the entire team was top-notch. Dining I dined at the Serenus Boutique Villa for breakfast and dinner. You have to order your meals ahead of time - the meals we had were extremely delicious, clean, made with fresh ingredients but mostly you can feel the care they were made with. A big kudos to the chef – thanks for accommodating a vegan menu. Located at the edge of Gregory Lake, the view is one of the best. You do have to drive up a steep hill (not too far though) to get to the Villa.

Hicimos la reserva el día anterior debido a problemas con las reservas previas en otro hotel y no pudo salir mejor. El hotel está en lo alto de la ladera, una casa grande con solo 6 habitaciones con vistas fabulosas al lago. Durante nuestra estancia solo había 3 habitaciones ocupadas por lo que la atención fue muy personalizada. Habitaciones enormes con techos inclinados. Baño con ventana exterior y ducha gigante. Muy limpio, ordenado y bien mantenido. Al volver de cenar encontramos un poco fría la estancia y rápidamente el servicio nos trajo un calentador para estar a gusto durante la noche por lo que nuevamente 100% satisfechos. Teníamos media pensión y tanto el desayuno como la cena, a la carta muy rico y elaborado al momento. Mención especial al CAFÉ ☕️ Si tenemos que señalar algo menos positivo sería el cierre del acceso al balcón no esta 100% sellado por lo que si hay rachas de viento, puedes escucharlo. Pero nada que impida descansar. A nuestra llegada, nos ofrecieron toallas calientes, café y té mientras se ocupaban del chek-in y el equipaje. Un trato de 10. Si vienes a Nuwara, olvídate de grandes hoteles y alójate aquí. Repetiremos

Washrooms felt dirty and was smelly