Southampton North

I stayed here from 11th January until the 26th of February because my husband was tragically injured in an accident and was taken to Southampton Hospital for a 47 day stay whilst recovering from his injuries. I booked this Premier Inn to be closer to my husband, as it's the closest to the hospital. And in the time the I stayed here I received EXCELLENT customer service from the staff. I was looked after very well and if I had any worries they were there for me and sorted things out for me. Some days I would be in tears, especially the day we were told by the consultant that my husband had to have his leg amputated. The staff were so supportive and asked me everytime they saw me if my husband was ok and if I was ok, also if there was anything they could do for me. I cannot thank them enough. The staff that went above and beyond especially Shannon Rebecca Laston Phil Marjie Michael They were amazing and such a credit to you at Premier Inn 😊 The rooms are clean, fresh and the beds are comfortable. The hotel always smelt nice and the cleaners were thorough. Highly Recommend This Premier Inn

Beds extremely comfortable. Stayed here many times but on this occasion we were only given 1 bath towel and 1 hand towel between the two of us and the room smelled of smoke - very strongly. Perhaps whoever checks the rooms prior to occupation might like to be a little more thorough. We were only here one night on this occasion but would have asked for more towels if we had been staying longer

Stayed with family ready to embark on our first cruise abroad. Easy to find with reasonably priced parking (£3) overnight. Lovely big rooms and bathrooms with bath and overhead shower. Comfy beds and adjustable heating with windows that open if you need that bit of fresh air. We paid £39 per room which was booked 3 months ahead of our holiday

My daughter and I stayed one night, I researched all of the premier inns in the area and the reviews on this one weren’t wrong. All of the staff were helpful and friendly. The room was clean, quiet and cosy. The shower was incredible! My daughter had forgotten her phone charger and the receptionist had a ‘box of spares’ which we were allowed to search through and borrow. The £3 parking was reasonable and lasted until check out (even if you leave and come back). We decided not to have breakfast and we found a decent Starbucks that is less than 5 minutes down the road. Would definitely stay again.

Adequate for a one nights stay but that’s all. There was no lift in the building, a struggle using the not very wide staircase as we had a lot of heavy cases and were staying there before boarding a cruise ship the next day. Breakfast not worth the money we paid the extra for, no cheese or meat selection available for the continental breakfast. The cooked breakfast was ok but could have been better. The WiFi was poor and at times non existent. A plus side was the bed, very comfy and I had a good nights sleep.

Great stay away for New Year’s Eve, close to family we were visiting and car park, although there is a fee to pay now. Beefeater next door is as you’d expect nice friendly place and good food. Staff in the hotel were friendly and welcoming. Nice little hotel