Grand Velas Riviera Nayarit

Excelente servicio todo de 1ra calidad Personal amable instalaciónes de lujo y la ubicación muy apropiada vale la pena

Excellent place for anyone who wants to have best experience in New Nayarit ,one more time best, food, best service, best people, and his time are concierge was Dulce Flores she is very friendly , she make to dream came true, thank you for your help , the chefs Ofer was very kind thanks Lupita one more time for your kindness, Fidel , Sebastian Chepe

We traveled to Grand Velas Riviera Nayarit in July 2025 with four kids (ages 2, 5, 13, and 16), and it was one of the best vacations we’ve ever had. The resort is absolutely beautiful, but what really stood out was the incredible service. Every staff member went above and beyond, and by the end of our stay, they all knew our kids’ names—it truly felt like a home away from home. The little ones lived in the pool, sipping (way too many!) strawberry daiquiris and splashing for hours. The older kids made fast friends and had a daily routine of poolside basketball and volleyball matches in the mornings and pool, ping pong and air hockey games at night. The kids’ club was a hit in the evenings, and we were grateful for the wonderful babysitter arranged by the hotel—she was a lifesaver and allowed us adults to unwind. The food was exceptional. We especially loved the French restaurant, while our teens kept asking to go back to the Asian spot. Cocktails were spot-on. Our concierge, Dolce, made the whole experience seamless—she was phenomenal, and we highly recommend requesting her. We stayed in both ocean view and garden view rooms. The ocean view was breathtaking, but the garden view had its perks—being on the first floor made it easy for the kids to run around safely just outside our patio. The only downside was the intense heat and humidity (we’re from Santa Monica and not used to that kind of climate). While we won’t return in July again, we will absolutely be coming back! This resort was everything we hoped for and more.

I wanted to give recognition to Carlos at the boogie board check out station. He gave my daughter lessons and was so fun and kind. He is always smiling and goes above and beyond to make sure our beach sport experience was exceptional. We love you, Carlos!

When everything goes so perfectly, why go anywhere else!? This was our third visit to Grand Velas Riviera Nayarit, and it certainly won’t be our last. We do extensive research before choosing our annual vacation destination, and no other resort compares to the exceptional service provided by Grand Velas to every member of the family. We are a family of 4, traveling with our two boys (8 and 1). This year, we spent 12 days at GVRN and feel incredibly fortunate to have enjoyed such a wonderful vacation experience. GVRN makes everything so easy, consistently delivering reliable top-notch service. From the moment we arrived and were greeted with warm smiles, welcome drinks, and relaxing massages, we knew we had made the right choice in returning. Throughout our stay, we felt genuinely cared for and enjoyed every moment. The staff went above and beyond to ensure that every member of our family had the best vacation imaginable. Each request was handled promptly and kindly. This place is truly magical and holds a special place in our hearts. Each visit has been relaxing, memorable, and phenomenal. We absolutely can’t wait to return! Resort: Each visit, we notice that the resort is thoughtfully updated and improved in some way. This year we enjoyed the newly added Amat coffee shop in the lobby and stayed in a recently renovated Ocean Front Master Suite, which was gorgeous and so peaceful!! The beds were super comfy!! As we have been to all three Grand Velas properties, these are the reasons we love and keep returning to Riviera Nayarit: The sunsets are breathtaking; Enrique Perez at Sen Lin treats us like royalty and we look forward to seeing him each visit; The beach is stunning, the water is warm and swimmable, and there is no seaweed; The pools are heated (which we love even in the summer); The Spa is one of the highest rated in the world and is extraordinary; The gym is excellent and the aerial yoga is a unique highlight; Summerland is perfect for the kids; The Show de Fuego is a family favorite and the evening entertainment is great for the entire family. Service: The service at Grand Velas Riviera Nayarit is exceptional. Every single employee we came across was friendly, welcoming, and eager to help in any way possible. Even the gardeners will pause their work as you pass to say hello. Every request was met with a smile and “it’s a pleasure.” While the service has been consistently stellar all three of our stays, it is still amazing to witness the high level of service the moment you step foot on the resort. A special thank you to Luis Mateo, who was our concierge this trip. We were so lucky to be under his attentive and thoughtful care. He checked in on us daily, provided helpful information about local tours, ensured all our dinner reservations were perfect, and even arranged for baby food puree to be ready at each restaurant so our 1-your-old son could dine with us each evening. He was so warm and friendly! Luis even coordinated the daytime

My last stay at Grand Velas. Having stayed at their resorts 6 times, I realize now that we’re staying here because we’ve taken a liking to the staff, but the reality is the property is dated, the rooms are substandard, the food is meh. When you take a moment to notice, it really noticeable. I can’t stress it enough, the staff is remarkable. Every interaction, you feel appreciated and it’s noticeable. For the price, you’re paying for a legacy reputation, and that’s it. Issues we’ve had a in a 5 day trip - Electrical Plumbing Air conditioner - 90 degrees and 90-% humid - this taking multiple interactions to resolve is disappointing. I feel the need to share because there’s significant choices to decide where to go on vacation. My kids couldn’t get out of here fast enough, and spent the last 3 days (the beginning of the AC issue) talking about “when are we going home” and “can we stay at nice hotel next time”