Aminess Maestral Hotel

The room was a bit small but perfectly clean and comfortable. Breakfast and dinner were delicious, plenty of different options. All the employees were helpful, polite, friendly and very tidy, in the restaurant and also at the reception. We lover everything.

Muito a melhorar Atendimento deixa a desejar, me deram toalha rasgada no primeiro dia. Cafe da manhã bom. Não voltaria.

Anlage schön,Zimmer klein Massenabfertigung im Speisesaal.Bis zum Tisch ist das Essen kalt.Angebot in Ordnung. Leider kein Saalchef vorhanden,der sieht ob genug Besteck usw.vorhanden ist.

A lot of potential, but fell short for us... First the positive: this is a fine hotel with nice facilities and nice beach access within walking distance of Novigrad center. The breakfast buffet is amazing. Good spa / gym. The staff really try to be helpful - and they were helpful with several requests. Now the negative - our room was dirty when we arrived - there was a dried blood spot on one duvet cover, there were hairs in the bathroom and an old bar of soap still in the shower. The hairs in the bathroom I noticed when I arrived but since I arrived late at night, I collapsed right to bed and didnt notice the old soap bar until I showered the next day, nor the dirty duvet cover (I noticed it when I started inspecting the room more closely). When I reported these things, the receptionist that dealt with my report was understanding, and sent a cleaning crew to our room right away - but, that doesn't fix how gross it was... and I was not offered any kind of discount or any gesture to offset that our room had not been properly cleaned. When you stay at a four star resort, you do expect a minimum level of comfort, cleanliness, and service. Clearly this place needs to focus more on the cleanliness. I can say this is true because after the cleaning crew had been to the room - they left our dirty glasses there but tipped them over so the lips of the glasses were touching the bathroom counter (not with a paper under) and the old bar of soap... so, pretty much they just changed the bedding I guess... communication issues?

De kamer is proper. Het zetelbed voor een 3e persoon is ok maar zeker niet luxueus. Consumpties zijn prijzig. Het is er overal zeer druk (augustus). Klein zwembad en de stoelen worden al extreem vroeg gereserveerd met handdoeken. Strandstoelen zijn betalend.

Fantastic hotel set in a great spot. Great rooms, comfy beds and kept very clean. Very good food to suit all tastes and freshly cooked . Plenty of room in the restaurant for it never to feel packed and has a goid atmosphere. The hotel has lovely grounds ans is a short walk to a supermarket and to the town via a mice promenade along the seafront.