Ceylon Tea Trails - Relais and Chateaux

英式別墅，衞生間太漂亮了！獨享優美的風景，泳池景觀非常好，熱水泡池很舒服！管家式服務非常值得稱讚，每天跟客人商量美食，去哪裡玩也儘可能好好安排，每一環節都讓人滿意！

太完美的一間酒店了，必須再次回去多住幾天才能表達我對這家酒店的熱愛，在茶山和碧湖之間營造了一個避世之所，餐食也不愧為羅萊夏朵的經典出品

We stayed at Ceylon Tea Trails in the Tientsin Bungalow. Although the furthest away from the more central activities, it is the oldest of the bungalows and boasts a wonderful charm. It also had a decently sized pool, jacuzzi and spacious lawn areas. Room and Hotel: Beautiful rustic charm, extremely well-appointed rooms and bathroom. Has a lovely verandah for when it's warmer and indoors has a formal dining room, sitting room and pool table room. Service: The service here is outstanding. Everyone was warm, friendly, helpful and so kind. I cannot commend the managers Clement and Nilantha highly enough. On top of this, the bungalow offers a personalised service where the staff pretty much cater to you around the clock. We had Nesha, Lashen and Keseven who made sure our needs were well catered for, and who helped organise activities for us during our stay. Activities: It rained pretty much the whole time we were here, but it didn't stop us from enjoying a lovely hike around the tea fields. We also did a tea tour where Bernard our tour guide gave us a fantastic, informative, and very humourous journey through the history of tea in Sri Lanka. Food: Wow. The food was incredible with both Western and Sri Lankan options. The hotel offers 4 meals a day breakfast, lunch, high tea and dinner, all of which were fantastic. I highly recommend giving the Sri Lankan options a go - we much preferred this! The chef gave us a run down of the proposed menu at the prior meal so we got to preview the deliciousness to follow. The selection of drinks is also extensive with a great selection of cocktails, wines, beers and non alcoholic options.

By far, the best hospitality experience we have had in our lives! From our room to the service to the food! Amazing!! Highly recommend to visit this place when passing by Nuwara Eliya and see the tea estates like never before! All things were also foreseen for the most intimate moments with my fiancee ♥️ (afternoon tea, champagne,…)

From the very start of our honeymoon trip to our bungalow at Ceylon Tea Trails to the last day, we had such a wonderful experience. The views of the lake were gorgeous, and it was great taking the boat to our bungalow and back with the help of the very friendly staff. At the bungalow, our attentive butler Ajith and the other staff in the residence attended to us immediately and explained how everything works. They took really good care of us, and we appreciate all their efforts to answer all our questions. The days we spent here were so relaxing (and the gorgeous historic interior was another plus), and we were constantly wowed by the delicious food – we really appreciated Chef’s efforts to prepare local Sri Lankan dishes we missed. The food was delicious and we were never left wanting for more. We also enjoyed the tour of the tea factory, where we got to learn more about the tea making process, and even try a variety of teas. We had an unforgettable experience at Ceylon Tea Trails and we’re looking forward to our next trip there!

We had the most relaxing two days at the Norwood Bungalow. The highlight of the stay where the staff. Always attentive, nothing was too much to ask and willing to go out of their way to make the stay most comfortable. Special thanks to Janaka, Wahid, Priya and Priyantha. The food was fabulous, especially the croissants and breads. Chef Ravi and Rangana were exceptionally good. We cant wait to come back.