The Castle

Castle in name only! On arrival there is limited information on where to park and where to check-in. Following my experience, I had to provide assistance to another traveller that was also at a loss. The room itself is functional. The bathroom has motion sensor lighting, so the door was closed. Subsequently, due to the lack of ventilation, the bathroom was smelly and there were areas that could do with some mould and mildew spray to sort both its appearance and the smell. The room I had was facing the road, the roundabout actually. The road noise is very apparent and constant till late at night and early in the morning. Subsequently, opening a window for some airflow was a no no. The AC worked fine, although a user guide was no supplied, so this was trail and error. However, the AC did provide some white noise that drowned out the road noise - a bit. Breakfast was include. However, what they do not mention is that you are provided with a pint of milk, cereal, bread etc. and you have to make this yourself. I have no issue making breakfast, that what I do every day, but advertising this fact would help manage expectations, especially as you could not eat in the pub. When I checked in, I was informed that I would get a receipt emailed to me. This did not arrive and took 2 emails to be sent before a receipt was finally received. Would I stay there again - the answer is no. For the price there is better accommodation available, and maybe breakfast is provided?

The location was good as not too far from city centre. There was parking. We were shown to our room and were told there was tea, coffee and cereals for breakfast as well as bread. We had emailed then a few times informing about my mum being gluten intolerant but they did not reply. When we turned up we told them again and the person said its the manager who deals with requests. Luckily we took some food for breakfast with us. They provided soap for washing up but did not provide washing up sponges and kitchen roll. The beds were not comfortable. The shower was not very clean. They did not clean our room which meant that rubbish was being piled up and no bins to use outside so the room smelt. The staff did not check to see if we were ok. They should have advertised as self catering as we didn't have a good choice of breakfast and bought our own.

Wouldn’t stay here again…. Bed had not been changed from last occupant, very dusty headboard and the wall behind the bed was dusty and cobwebs occupied the corners. However nice breakfast selection. Unfortunately that is all I have to say.