Old Rectory Hotel, Crostwick

We have just returned from a brief 3 night stay at the Old Rectory & want to thank all the staff for making it a very pleasant experience. After a very long journey down to Norwich from Ayrshire to a family funeral we were greeted very warmly, settled into our comfortable, warm & spotlessly clean rooms & then had a delicious meal & drinks in the conservatory. The staff were a joy & went out of their way to accommodate all of our requirements & made a difficult time infinitely easier! We would love to return sometime in the summer & enjoy the swimming pool & garden as well as explore the surrounding countryside & lovely towns. The only negative we found was the entrance & exit to the hotel from the very busy road, especially at night (we missed the entrance & had to drive on until there was a chance to turn!) This though didn't spoil our enjoyment & we would return in a heartbeat to the Old Rectory! Thanks to all the staff for their kindness & professionalism ❤️

Ian and his team were amazing!! Very accomodating and often went above and beyond. An all round fantastic evening.

Good service as always. Very friemdly staff. Nice rooms . Good food.

Overall good Great staff, very helpful. Good food and a fair selection of drinks at the bar. Bathroom good, with nice shower. Bedroom - good bed, thin pillows and unfortunately even thinner walls. My 'neighbours' phone was set to vibrate and I could hear it like it was next to the bed, plus every tik-tok he watched.

Wonderful Food ! Really welcoming arrival. On check in we were told their was a function on which would probably be causing some noise but shouldn't go on too late and we shouldn't hear it in our room. This was wrong, we heard the disco thumping away until the early hours, we could even hear the laughter and screams of the party goers. This was a stop over from a very tiring day travelling around Norfolk, we were hoping for a dinner and good night's sleep. I booked a deluxe room but it was a little tired in places, furniture tatty and stained, toilet roll needs a proper holder. The dinner did not disappoint, absolutely wonderful meal, we even booked for lunch the next day as we were visiting Wroxham nearby so wanted to come back for some more delicious food. However we were so tired we decided to cut short and not return for afternoon lunch. I have to say the gentleman who dealt with our complaint ( and that of another customer who was at the same time complaining of the same issue) showed genuine concern and understanding and agreed we should have not been given the rooms we were as it's not their policy to use these rooms when such an event is on because of the close proximity. The outcome for us was positive and we were compensated satisfactorily. Breakfast was very good. We would consider staying again if no function was on. We would definitely return just to eat in the restaurant, compliments to the chef and waiting staff. Please don't describe some rooms as deluxe though (see photos).

Arrived early staff went out of their way to get us in our room. Staff were all very helpful