Apartments at Number 82 the Unthank

Bed was so comfortable. Room spotless. Concierge, Ashlyn, was a delight, so helpful. Lovely stay. Rooms are large with a well equipped kitchen, sorry we were only staying the one night. Easy walk to city centre. Can be a little confusing to access rooms if you arrive when concierge have left for the evening and you haven't already collected your keys!

Nice stay could do with tea towels and dish cloths

noisy, no availability for parking af any of the nights, towels were tiny, no wifi at all.

Great location easily walkable into Norwich centre but also in its own little neighbourhood with shops, cafes and pubs. Well equipped and comfortable room. Lovely rainfall shower. Unfortunately we were not allowed to park early which was a shame.

Good bed Good shower Secure

There is a sign up outside Number 82 which says "A devilishly good night's sleep", however nothing could be further from the truth. The Pear Tree pub across the road and their clientele provide a very noisy interference which lasts until 2am (due to their late licence). The road outside the hotel contains a manhole cover that makes a noise for each vehicle that drives over it. The pedestrian crossing lights flash all night and the curtains fail to keep the flashing out of the room. The hotel consisting of apartment rooms is somehow managed remotely, therefore keys are obtained via a code from a key safe, and any questions are only dealt with by phone. Our first issue concerned a broken window mechanism, preventing it from closing and after reporting this someone rang back to allow us to check in to a different room. Unfortunately the second room had a broken toilet. Once the chain was pulled for the first time, (it had an overhead cistern), the water did not stop running but couldn't be flushed again. This was reported at 6pm, 7.30pm, 8.30pm and 9.30pm, with no response other than "your problem has been logged on the system and I am waiting for feedback". No amount of "can I speak to your supervisor/boss" or suggestions about getting an emergency plumber out, or changing the room bore any result. After the 4th attempt, I remembered that the person providing the second room earlier had rung back from a different number, and once reached, this person did indeed provide us the facility for changing rooms for a second time. There were other issues concerning cleanliness and the heating not working in the second room, all in all a most unpleasant stay that I do not intend to repeat