Citadines Walker North Sydney arvostelua

Majoituspaikan vastaus: Dear Christine,Thank you for your kind words! We're so glad to hear you enjoyed the room and found our location convenient for exploring the local dining scene.You're right — while we're a little outside the main tourist hubs, we're happy to offer a peaceful stay with easy access to the city via car or public transport. We hope this balance added to your overall experience.Looking forward to welcoming you back on your next visit to Sydney!Warm regards,Andrew LinsonAssistant Guest Services ManagerCitadines Walker North Sydney

Majoituspaikan vastaus: Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our location and found everything clean and comfortable. Our team takes great pride in maintaining high standards of service and cleanliness, so it’s wonderful to know that it made a positive impression. We truly appreciate your feedback and hope to welcome you back again soon!Kind Regards,Bliss Thapa - Assistant Guest Services Manager

Majoituspaikan vastaus: Dear Guest,Thank you for your lovely feedback! We're so glad you enjoyed breakfast—especially the eggs benedict. Our chef will be thrilled to hear it! We look forward to welcoming you back again soon.Kind Regards,Bliss Thapa – Assistant Guest Services Manager

Majoituspaikan vastaus: Dear Nattharadee,Thank you for your kind words and for choosing to stay at Citadines Walker North Sydney. We're delighted to hear that you loved your stay and appreciated the cleanliness, design, and comfort of our rooms.As a newly opened property, it's especially rewarding to know that our efforts are making a positive impression. We look forward to welcoming you back in the near future.Warm regards,Andrew LinsonAssistant Guest Service ManagerCitadines Walker North Sydney

Majoituspaikan vastaus: Dear Guest ,Thank you for taking the time to share your experience. I want to sincerely apologise for the incident you described, and I completely understand how unsettling it must have been to have your door opened unexpectedly during the night.Please know that the safety, privacy, and peace of mind of our guests are of the utmost importance to us at Citadines Walker North Sydney. We take such matters extremely seriously and immediately investigated the situation. Our records indicated that there was an error in the system used to manage housekeeping schedules, which unfortunately triggered a room status miscommunication—however, I understand that this explanation may not have felt sufficient, especially given the time of night and the way the incident occurred.I want to assure you that we are taking steps to ensure this does not happen again, including reviewing and tightening access protocols after hours, retraining relevant staff, and conducting a full audit of our room entry logs and procedures.We’re very sorry that your stay left you with such concern and doubt. While we regret that we may not have been able to provide reassurance at the time, please know that guest security is never taken lightly. Should you wish to discuss this further, I welcome you to contact me directly so we can address your concerns more personally.Warm regards,Andrew LinsonAssistant Guest Service ManagerCitadines Walker North Sydney

Majoituspaikan vastaus: Dear Guest User, Thank you for your feedback. Our twin studio can accommodate maximum of two persons. Hopefully, we can allocate you on a much better room next time. See you again soon. Kind Regards, Clarissa Guevara - Guest Service Manager

Majoituspaikan vastaus: Dear Anonymous User, Thank you for your feedback! We apologize for the issues you experienced with cleanliness, the air conditioning, and the missing bottled water. We'll address these concerns to improve future stays. We're glad the location was convenient for you and hope to welcome you again soon! Kind Regards, Clarissa Guevara - Guest Service Manager

Majoituspaikan vastaus: Dear David HJ, Thank you for your kind words! We're glad you enjoyed the location, the view, and our staff. We hope to welcome you again soon! Kind Regards, Clarissa Guevara - Guest Service Manager

Majoituspaikan vastaus: Dear Guest User, Thank you for your feedback. We're glad you enjoyed our clean and modern hotel and found the USB outlets convenient. It’s great to hear you had a comfortable stay. We look forward to welcoming you back. Kind Regards, Clarissa Guevara - Guest Service Manager

Majoituspaikan vastaus: Dear Anonymous User, Thank you for your feedback. We're glad you enjoyed our great location and peaceful high-floor rooms. It's wonderful that you explored the nearby restaurants as well. We look forward to welcoming you back. Kind Regards, Clarissa Guevara - Guest Service Manager

Majoituspaikan vastaus: Dear Guest User, We're so happy to hear you enjoyed our location, cleanliness, and had a great time. Thank you for your kind words—we look forward to welcoming you back. Kind Regards, Clarissa Guevara - Guest Service Manager

Majoituspaikan vastaus: Dear Guest User, Thank you for your kind words! We appreciate the positive feedback you have shared with us. Looking forward to welcome you again. Kind Regards, Clarissa Guest Service Manager

Majoituspaikan vastaus: Dear Guest User, Thank you for your positive review! Glad that you had a comfortable stay. Looking forward to welcome you again. Kind Regards, Clarissa Guest Service Manager

Majoituspaikan vastaus: Dear Guest User, Thank you for your positive review! Hope to see you again in the future. Kind Regards, Clarissa Guest Service Manager