Vieraskäyttäjä
21. heinäkuuta 2025
Being local this is one of our favorites places to go and as this was a very special occasion (partners birthday) we decided to make the most of the evening and turned up at 17:00 for pre-dinner drinks in the beautiful garden. We waited approx 10 minutes at the bar, but no staff was present. I went to reception and asked the manager if anyone was available to serve drinks. He told me that he was busy, but will come round shortly. When I got back to the bar Curtis had turned up, apologized and said he had to do some stock taking. I informed the manager that we are now being looked after. At 19:00 we went into the restaurant for dinner. I went to sit down, but my chair was stained and inform Sarah. It was not replaced. At 19:20 we were still waiting to order wine. We told Liam, Sarah and Yaz. Liam told us that we need to order, but I said not yet because we haven't received the bottle of wine. After another 10 minutes He returned to take our order, but still no wine. After another 10 minutes the wine arrived. Our starters arrived shortly after. When the main courses arrived there was no side dishes and after 5 minutes we inform Liam, Sarah and Yaz, as they walk passed. We eat the main course without any side dishes, paid and left. The food was very nice, but the service was appalling A very disappointing evening.
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