Bay Watch Resort

Loved all the pools especially the baby pool. Loved the easy access to the beach. The view from the balcony was great. However we will not stay ever again due to the roaches. My husband killed six of them when we were there for a one week stay. The first one I saw was crawling in one of the kitchen cabinets. we went to the front desk and they told us “yeah people are always bringing stuff in here” well , we certainly didn’t bring them with us. Anyway they sent pest control up ( we weren’t in the room when they came, we were out at dinner) and the next day we were still seeing them and up until we checked out. Now my husband has to take all our suitcases and vacuum the outsides and insides before we bring them inside our house

We stayed in room 817 from August 9th to August 16th. After we checked in and were attempting to get our luggage up to our room we could not find a cart. I stood next to the elevators waiting for one to be returned. Kristino B. noticed me and came out from behind the front desk to assist me. She noticed that I was waiting for a cart and she actually offered to help me find one and walked outside with me over to the next building where we found several available luggage carts. I believe this was way above and beyond her job duties. She was extremely kind and helpful and friendly and I want to make sure she gets recognized for being an excellent employee. She certainly did not have to do that but she was kind enough to help us and we are eternally grateful!!!

The hotel garage, lobby, and pools were nice. That was unfortunately the only part that was. The entire North tower had a mildew and urine smell. Our room had 2 deadbolts, both of which were broken. There were 2 phones to call the front desk, those were also broken. The 2 TVs worked. The entire unit had a foul smell, we ended up going to the store and buying air fresheners. When I contacted Vacasa and let them know about the deadbolts, all they said was ‘sorry for the inconvenience’. I guess that’s considered an inconvenience and not a security issue. We jammed a chair under the doorknob when we slept. The full kitchen was a great feature, the appliances were old and rusted out but functional. The doors and walls were rotting away and falling apart, the bathroom door is coming apart at the bottom so it scrapes the floor when you close it. The shower curtain has mold along the bottom and the shower itself didn’t drain so you showered in standing water. The front desk staff was nice. We didn’t have any housekeeping during our stay. Vacasa was not helpful with towel exchange but the front desk associates said they could exchange and gave us their phone number. Would obviously never stay with Vacasa or Bay watch again.

This was our 4th visit to Bay Watch and it did not disappoint! I’m happy to report that the issues we had last year with both non- working elevators and lack of luggage carts has been corrected! We found the resort and pools clean and well- maintained. There was some fun entertainment provided by the staff with audience participation at the pool one afternoon. The location is great with many grocery stores, restaurants and Barefoot Landing within a few miles. Highly recommend and will return!

A good experience overall that was quite affordable. There is plenty of parking, but it’s tight to navigate with traffic. The staff was nice. There were more pools and hot tubs on site than I’ve ever seen on a property this size, and they were open until 11PM - that was wonderful. The hotel property is on the beach, so it could not be any closer, which made things extremely convenient. There were a few things in our condo that needed repair, such as a stove burner out, and a finicky washing machine, and of the 3 elevators in our tower, one was out of commission the whole time, and the other two failed twice (nothing dangerous), but it was a good time overall. The dress on the beach and at the hotel pools were fairly conservative, as it was a small minority of girls that were wearing thongs. The hot tubs were fantastic.

We did not have that great of a time there. Check in is at 4pm. We called to ask if we could park in the garage and use the beach beforehand, since the parking deck had several open floors of empty spaces, and we had already paid for the room online. We were told we could not use the parking deck or pool or any hotel facilities until checked in, even though we had already paid. I just wanted to get the kids onto the beach, and in a position to walk up to the room when they were done. They would notify us if the room was ready early though. I hoped it would be since the room wasnt used for the previous several days. I know this because I almost rented it for those days. I get it tho. So we went to the public parking lot beach and swam there while awaiting check in at 4pm. 4pm arrives, so I drove up with my wet, salty and sandy kids and family. I was made aware that the room was not ready yet, just a few mins. Not a big deal. We took the luggage upstairs and were then made aware by housekeeping that the room would not be ready for another hour and a half! We were offered a partial refund, but the manager could not say how much or when, which is kind of odd. It ended up being $57 off of the $530. They did offer a free late checkout though. The room was clean, but there were definitely cockroaches in the halls and pool areas. Probably going to try somewhere else next time.