Residence Inn Norfolk Downtown

房間很大，有小廚房。預訂時已付費給攜程。前台在退房時説沒收到，需要付費。攜程最後幫忙處理了。耽誤了至少半小時。

沙發床無敵臟，其他還好

Lots of nightlife tons of bars and nice mall clean hotel and up to date

Staff, breakfast and lobby were great. The room needed a little attention to address dirty carpet and the inability to lower the volume on the tv. Would recommend as a reasonable option when traveling with family or a group looking for value.

The beds are not very comfortable. This includes the mattresses and the very thin comforter/blanket. Aside from that, hotel is in a good location and the staff is accommodating. Also, would you probably receive more reviews and feedback if you did not require a minimum of 200 characters.

Large spacious rooms great location. Clean and the staff is responsive. I love that it is walking distance to my favorite Norfolk restaurant Free Mason Abbey. Location is definitely the best aspect of this property. Elevators are slow and often crowded. which makes for delays if you are in a hurry

Very good, but missing a little bit. The people at the front desk are very nice. The breakfast is slightly better than the 'free breakfast' at the other chain. The parking at the parking garage across the street is convenient. Note that the garage is not secured, but that is typical in cities. The Chrysler Museum is a short walk away. The nightlife / restaurants are a short walk down Granby Street. It is about a 15 minute walk to the harbor. The light rail transportation is nearby. The room was nice. We were upgraded to a two room suite which was great. On areas for improvement: There should be wall hooks for jackets / hats to the right of the door. There is a need for luggage holders. We had to put ours on the kitchen table. One of the two elevators was broken. When trying to check out in the morning, the one elevator was full every time it stopped at the 4th floor. It took a while to get the luggage cart into a car. The light rail was LOUD in our room until late at night. We faced W. York Street, which should have been quieter than Brambleton.

I really enjoyed my stay. The room was clean and the staff was friendly and genuine. The closet door was off track and when I called the front desk, they promptly sent the engineer upstairs to fix it. I have absolutely no complaints from my stay. I will definitely come back!

All the personnel we encountered were extremely friendly, professional, accommodating, and helpful. We were given early check-in and late check-out. The room was beautiful, well laid out, and clean. We quite enjoyed our stay. We would stay there again.