Noosa Pacific Resort

Property was pleasant enough and clean. Warning guests that they will need certain consumables (such as washing machine tablets and Nespresso capsules) to enjoy their stay from the beginning would be useful (there are no nearby supermarkets within reasonable walking distance on a 35 degree day). Having the office open only 8.00am to 12.00pm on weekends with no facility to store luggage thereafter is a positively last century approach to tourism. No one wants to sit around Sunshine Coast airport for any longer than necessary.

After viewing the enticing resort photos on the Wotif and resort website we we booked a "garden view" accommodation at the resort for our annual family holiday. Upon arriving at the resort we met by a rude employee. We proceeded up the narrow steep stairs to the unit and were horrified to note a filthy apartment with dust and hair all over the beds overlooking a derelict old tennis court with absolutely no garden. The pool was a small rundown waterhole and not the enticing river front pool featured on the website. We immediately returned to the reception to advise we cannot stay in this apartment and was told there were no other available units so we demanded a refund. We were told the manager Ross would call however he did not do so until we called again requesting an urgent call. After calling back Ross stated that it was up to Wotif to refund us and we should speak with them. Despite being in contact with Wotif immediately who advised that they would refund have now advises that the resort has refused to refund us. We will now proceed to take both Wotif and the resort to Fair Trading and expose the misleading and deceptive conduct. Do NOT book with Wotif and most certainly do not book at this run down resort!

Great place, I'd like to stay again if I have the chance

Friendly reception service; helpful with tips for out dinning and shooping. The rooms definitly need upgrading; rusty sinks; squeaky doors; dusty vents; outdated shower heads and smelly blankets.

Overall the place is very good. Fully furnished with washer and dryer and nice appliances. Small general store ten minute walk. 25 minute walk to beach. Bus stop close by. The gym is not well equipped and not air conditioned.

Will not be back Customer service was not great. Did not give enough supplies and charged us for cleaning in spite of us cleaning up as specified . No inspection at the start and just charged our card for a broken blind that we did not break Location was very average and could not really get anywhere without a car