Nongsa Point Marina arvostelua

Booked this hotel for 1 night with nightmare. Very disappointed on the room and service provided by this hotel. Giving me a dusty room with spiders web and window lock was damaged. Very unsafe to stay. When I went to see them to change the room and suggested to add some cost to change to a better room, but was rejected and told me all rooms were booked. I persist, asking for refund and finally they agreed to change the room for me. Again, very disappointed that the room they change for me was very remote and condition was not better than the earlier one. I gave up and on the spot I booked another hotel as I’m very tired, thinking can have a good sleep, end up nightmare. Very bad experience with this hotel and hope whoever visiting Batam, better think twice before booking this hotel/resort and don’t be conned by the look of the picture or video.