Kinugawa Onsen Sanraku

The room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service. Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels. The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.

鬼怒川温泉小鎮很蕭條，疫情影響還在。酒店不是房內用餐，跟許多這個價位的温泉酒店不同，有些遺憾，攜程網站應該寫明確。晚餐早餐中規中矩，可以接受也不驚喜。

お料理がとても美味しかったです！ スタッフさんの細かな気配りが色々な所にあり、とても気持ちが良かったです。