Potique Hotel arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for choosing Potique Hotel and for sharing your lovely feedback.We are truly delighted to hear that you had a wonderful experience with us. Your kind words about our convenient location, cleanliness, and the hospitality of our team mean a lot to us. We are glad that our new facilities and service could make your stay enjoyable.We look forward to welcoming you back for another pleasant visit in the future.Best regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for choosing Potique Hotel and for sharing your experience with us.We’re truly happy to hear that you were touched by the friendliness and hospitality of our staff. Your kind words are a great motivation for our team. We also appreciate your feedback regarding the refrigerator and will certainly look into this to improve the comfort of our guests.We’re glad that, aside from this, you found everything else to be perfect, and we look forward to welcoming you back on your next visit to Nha Trang.Best regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your kind feedback following your stay at Potique Hotel.We are pleased to know that you enjoyed our convenient city-center location and that our breakfast buffet met your expectations in both variety and taste. Your satisfaction is truly rewarding for our team.We hope to have the pleasure of welcoming you back on your next visit to Nha Trang.Best regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your wonderful feedback. We are truly delighted to hear that you enjoyed your stay at Potique Hotel, especially the detailed design, warm atmosphere, and the friendliness of our restaurant team and staff.Your kind words mean a lot to us, and we’re grateful for the opportunity to be part of your time in Nha Trang. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for choosing Potique Hotel and for sharing your kind impressions.We’re truly delighted to hear that you enjoyed our convenient location, the friendliness of our team, and the charming atmosphere of our boutique hotel. It’s also wonderful to know that the promotional benefits added to the overall value of your stay, and that the cleanliness and thoughtful details made a positive impact.Your encouraging words are sincerely appreciated, and we look forward to welcoming you back for another pleasant experience in the future.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for taking the time to rate your recent stay at Potique Hotel.We’re pleased to know that you had a pleasant overall experience. Your feedback encourages us to keep improving to offer even better service and comfort.Should your travels bring you back to Nha Trang, we would be delighted to welcome you again and provide you with an even more enjoyable stay.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for taking the time to share your experience at Potique Hotel.We are delighted to know that our central location, warm hospitality, and complimentary airport transfer service left a positive impression on your stay. It is also a pleasure to hear that you enjoyed the exclusive privileges of our Royal Suite, from the daily breakfast with personalized fruit baskets to the thoughtfully prepared afternoon tea and evening cocktails.Your kind words are a great encouragement for our team to continue delivering excellent service. We truly appreciate your recognition and look forward to welcoming you back on your next visit to Nha Trang.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your thoughts with us.We regret to hear that your experience did not fully meet your expectations. While we are pleased that the hotel's interior design was recognized, we are sorry to learn that it did not provide the sense of comfort or functionality you were hoping for. Your comments about the breakfast—particularly regarding the focus on presentation over variety and taste—are appreciated and have been shared with our culinary team for review.We understand that high expectations can sometimes lead to deeper disappointment, and we sincerely apologize for not delivering an experience that matched your anticipation. Your feedback is important to us and will be taken into account as we work to improve the overall guest experience.We hope to have another opportunity in the future to better serve you.Kind regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your candid feedback.We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the discomfort and inconvenience you encountered during your stay, especially in relation to the room layout, air conditioning, and soundproofing. Your comments regarding service from our reception and lounge staff are also noted with regret, and we will be addressing them with the relevant departments for improvement.We understand that first impressions are important, and it is unfortunate that we were not able to provide the level of comfort and service you were hoping for. While we are pleased to know that you found our doormen helpful, we deeply regret that the overall stay did not reflect the high standards we strive to maintain.Your feedback is valuable and will be shared with our team to help us improve the guest experience. We hope that you might consider giving us another opportunity in the future to provide you with a more satisfying stay.Kind regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience with us.We’re delighted to hear that you found our air-conditioning comfortable and that our staff’s hospitality and breakfast exceeded your expectations. Your recognition means a great deal to us.We look forward to welcoming you again in the near future.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback.We’re pleased to hear that you enjoyed our central location, the cleanliness of the room, and the variety offered at breakfast. It’s great to know that the vibrant surroundings and nearby local food and spa options added convenience and enjoyment to your stay.We truly appreciate your support and hope to welcome you back again in the future.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing to stay at Potique Hotel and for taking the time to share your feedback with us.We sincerely apologize for the inconvenience caused regarding the room type arrangement. As your arrival was quite late at night, we understood how tired you must have been after the journey. Upon learning of the discrepancy, we immediately arranged an extra bed to accommodate your preference for twin beds and expressed our sincere apologies. We also offered to move you to the originally booked room type the following morning, but you kindly chose to remain in the current room, which we fully respected.To make up for the inconvenience, we were pleased to offer complimentary late check-out for both rooms (1107 and 1108).We truly hope this small oversight did not affect your overall impression of our services, and we would be honored to welcome you back for an even more seamless stay in the future.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our central location, the hotel’s design, and the overall ambiance.However, we are truly sorry to learn about your unpleasant experience regarding the shampoo bottle. Please rest assured that the safety and comfort of our guests are always our top priorities. We understand your frustration and will take your feedback seriously to review the placement and design of our bathroom amenities to prevent such incidents in the future.Regarding the charge, the fee reflects the actual cost of the imported item, but we sincerely apologize if it felt unreasonable. We hope this does not overshadow your overall impression of our hotel, and we would love the opportunity to welcome you again for a more satisfying experience.Warm regards,Potique Hotel Management Team

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location, spacious room, friendly staff, and the hotel's design. It’s wonderful to know that your stay was a pleasant one. We look forward to welcoming you back to Potique Hotel on your next visit to Nha Trang.Warm regards,Potique Hotel Management Team