Ngorongoro Lodge Member of Meliá Collection

Location and views amazing. Service and food excellent. Rooms a bit noisy being located close to or under main lobby, dining and bar especially if you are wanting a good sleep to get up for an early safari.

Context: Stated one night during the last leg of our Tanzania safari journey, having traversed Tarangire, Serengeti and finally Ngorogoro. June 2025. The positives: amazing views of the Ngorogoro crater. Brilliant architecture of the hotel lobby and common areas - the view as one enters the lobby is breathtaking (the Ngorogoro crater views from the lobby and the rooms are breathtaking). A proper luxury resort style establishment on the crater rim. Spa, gym and other amenities typically uncommon in other resorts / camps / lodges in the Ngorogoro conservation/ Serengeti park areas. Great bar menu with a solid selection of cocktails. The could do betters: among all the places we visited (including seemingly non luxury stays), the staff at the Melia Ngorogoro was the least warm and hospitable. The room size is best compared to a small sized European budget hotel room. A number of basic issues such as the minibar fridge not working on check in, fully sealed room with no air conditioning (which we were informed later and provided a fan and windows opened), dinner service (while boasting a set 4 course menu) involving starters that seemed cold, plates that seemed relatively unclean (by luxury hotel standards) and service that seemed more hurried than personal. Overall: while the Melia Ngorogoro boasts of its architecture and spectacular views, a lot is left longing in terms of the overall service quality, rooms.

It is probably the best property I have stayed in. The property overlooks the magnificent crater and has a Swiss feel about it because of the cozy furniture, woodwork and the fire place. Martin the manager made the experience even more amazing for us and has a keen eye for detail.