Vieraskäyttäjä
2. maaliskuuta 2025
WARNING It’s not what it says on the tin, or at least, it’s not what it says on the website! I booked a 2night stay with breakfast and dinner package. Highlighted at the top of the booking screen there was a message stating “Dinner included for all nights” but when we arrived the receptionist said that only one dinner was included as was shown in the small print on the booking confirmation. He was totally disinterested in the screen shot I had taken showing the message but offered to get his manager to speak with me. She told me that the message “Dinner included for all nights” was a mistake and that we had only one dinner included. Rather than offering anything to immediately resolve the issue, she said she would be in touch with an offer for our next visit! Our room was adequately furnished (no usb charging ports available (and none at reception either), by the way) but could have done with a little tlc (replace the torn curtains, for instance?). On the plus side, the restaurant staff were really friendly and very helpful and the food was excellent. The freshly prepared breakfasts are definitely worth waiting for!
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