Gardiner House

Had such a great stay! All the staff were so incredible and friendly! Will definitely come back when staying in Newport again!

Second stay at Gardiner house and it just keeps getting better. First visited for NYE weekend with 2 other couples in December 2023 and loved it. Second visit was this April, and it just got better. Gardiner House is beautiful venue! It's location made it easy to walk to Cliff Walk and to restaurants and shopping. I especially loved that we had a reserved parking spot in their indoor garage. Special thanks to Dominick and Ruthie for their welcoming smiles and fabulous service. Bravo to the management of Gardiner House. See you in the summer!

The building itself is stunningly beautiful inside and out so I was slightly disappointed at the room itself which was beautiful but soulless. The heating was not great and I was there when it snowed. There is no room service and no phone which I found unacceptable especially as a single female traveller. A note next to the ice bucket said 'If you want ice get it from the bar'. There was no facility to make coffee (and no way to order one) and the refreshment selection was underwhelming. The bath towels were the size of flannels - this is a pet peeve of mine. WHY do hotels of this 'quality' not have large bath towels?! The water pressure was not great. No seat at the desk. The room key has the name of the hotel and the room number - not great if you drop it somewhere. The fan in the bathroom did not work. I could feel the sharp gripper underneath the very thin carpet at some places. The Restaurant was fantastic, great ambience, the food was excellent (great choices) and the staff were helpful, kind and very personable. Breakfast was better than advertised - it said in the blurb that 'Continental Breakfast' was included but they also had a selection of eggs and pancakes which was a bonus! I would say that as this is a very new hotel maybe it just needs to grow into itself. I hope so as it has huge potential if they get the little things right.

Beautiful space, so close to Thames. Convenient garage to park car. Room is stunning, massive bathroom. Definitely will come back

Went with friends and family for Sunday brunch. Delicious food and drinks, gorgeous atmosphere, outstanding staff! The head chef, Miguel, is a treasure and maitre’d Vidal, is the epitome of hospitality. As a year round local, we’ve previously been for drinks Studio bar, and drinks and bites at the Flora bar, and dinner for 10 at Flora. Highly recommend!

No phone in room. No make up mirror in bathroom. Staff really does not make an effort to make your stay special.