Four Columns Inn

We had a lovely stay at the Four Columns Inn. This was our second time staying here, and our first under recent, new ownership. We were warmly welcomed upon our arrival and were taken to our suite. We stayed in the “Sting Suite” which is located on the 3rd floor of the front building with columns. The room is nicely decorated, with cathedral ceiling and two sided gas fireplace. The bathroom is spacious with double sinks, hot tub and shower. We appreciated having the mini fridge in the room. The bed was comfortable, a bit softer than we are used to. This room price is very expensive, so to give it more of an upscale feel I would suggest offering bathrobes, plusher towels and finer quality bed linens. For skiing and muddy weather, I would suggest adding a waterproof mat or place to put boots and damp ski gear, as we didn’t want to ruin the nice wooden floors. The inn offers a continental breakfast that includes coffee, tea, juice, limited fruit and pastry. We were disappointed with the selection of pastries and fruit, and felt there could be more variety and home baked options. There are very few places nearby for hot breakfast so being able to get a hot breakfast at the hotel would be my suggestion for a future offerings. We ate dinner at the hotel’s restaurant 1832 Tavern. The restaurant serves tavern food. The food was ok, very basic. Our server was very inexperienced, which led to some disappoint with our meal and dining experience. The manager spoke to us and gave us complementary desert to make up for it. There are very few dining options in Newfane so I hope the restaurant can provide more compelling food options and improve service. Overall our stay was very pleasant and comfortable. The inn is lovely and the staff is kind and helpful. For the new management, I hope these suggestions are helpful.

Tv and internet not working I arrive 7:50 and did the check in the girl up front was quick and rushed to leave and hang me a key. I got to the room and the tv was not working. I try to call the front desk after hours phone numbers and no one answered!!!! Next morning I mention at front desk and still no one bother to come in and check the tv for me. Very disappointed.

The hotel is clearly past its glory days. There is no-one on-site and it felt like a ghost town. We were sent for breakfast 15 miles away. The restaurant and bar are closed. The rooms should properly cost ~$120-140/night.