Grey Street Hotel

Nice hotel, great location. Rooms are nicely decorated. We had a room that looked into the back courtyard so not much to see and it was a bit on the dark side. A few niggles. The shower is a bath combined and it's a decent climb in so not for someone less mobile. In addition, the shower head is fixed so difficult to stand under it - it tends to hit you in the chest or back. I would still recommend it for it's style and convenient location to the city centre.

Really poor nights sleep. Extremely noisy. When I mentioned it to reception, they just said sorry. Yes it can be noisy and they will get someone to check the double glazing. Didn’t make any offer to help put things right.

Whilst the room was nice and the staff were friendly. The cleanliness of the room was not to a high standard. The suite rooms seemed to be smaller than the normal rooms on the floor plan. Finally, the shower cut me really badly and while staff assisted with the issue - no fix for the danger was made. Breakfast was not available - due to an issue with the kitchen. Refund given for the breakfast.