Grainger Hotel arvostelua

Hotel was ok except for a brief alarm going off at 8am. I didn’t spend much time there, but it was a trek from train station. No complaints really

Reasonable for the price - minimal room & amenities, decent location (short bus or 20min walk out of town center), fair service.

Smell very damp but cheap

Great experience

It's was ok for one night the control for the TV did not work and I had no cups in the room but this was sorted out very promptly.no towels in the room

Grainger Hotel is a nice hotel at all. The room is neat and the counter is very helpful. There is a supermarket nearby so that you can get everything you need. It would be a 30-minute walk from station to hotel and you need to walk up some gradient. The streets may be dirty so don't put bags on the ground.

Possibly the worst hotel I have ever been in EVER! Possibly the worst hotel I have ever stayed in. Staff were friendly enough but this hotel is a dilapidated, run down, uncared for place. 1. Rain ingress through the window frame. In room 204, the bed is directly under the window, so being woken up by dripped on (which soon became worse) was not pleasant experience. So much so that I had to move the bed and set up water collection where the rain was coming through. Pictures below. 2. Damaged electrical sockets 3. Carpet had been burnt in places 4. No wardrobe 5. No Chair to use as chairdrobe 6. There was a chest of draws, but filthy 7. Loo roll holder MIA 8. Holes where things have clear be broken off 9. TV had crack right across the screen 10. Mattress was knackard, with springs making for an uncomfortable nights sleep (on top of being woken by rain ingress) If I hadn't been so worn out from the travel and Great North Run, I'd have left. If I could offer anybody reading this some advise, consider the points above before booking

Room was small which was fine, toilet had old urine and ***** hair on so cleary hadnt been cleaned, good job i had wipes, shower fluctuated from scalding hot to ice cold so couldnt have a proper wash, stains on the bed sheets n wat looked like crisp crumbs in the bed, the mattress was very old, springs bulging so no sleep, checked out at 6.30am as no point being there, only was the room was warm

Oh my god where do i begin!! Absolutely disgusting 🤢 freezing cold wouldn’t turn heating on at all in the middle of winter, the noise from outside was unreal no sleep at all far to cold to sleep may as well of slept in the street, had bites all over my legs the next day couldn’t wait to get out if we hadn’t been drinking we would of got in the car and went home couldn’t let a pig stay in there also new virus apparently wrote on one of the doors never ever again!

Resold my room I booked hotel for the Great North Run. Due to travelling a distance, I confirmed in the morning that I could check in m, in the evening. This was agreed as not a problem. On arrival at 21:30, I was told I had to stay elsewhere. Information about the accommodation was sketchy, but I worked this out to be student accommodation on the other side of town. Staff stated this was due to a power cut. I checked the national grid website; this clearly showed no issues. After about an hour of discussing, it was clear that the room I had booked had been given away. Speaking to another ‘guest’, the same has happened to them. Eventually I was given a room at the top of the building, probably a staff room. Oddly, I was also asked to give £10 in cash as a deposit. The same other guest was not asked… I felt unsafe throughout my stay. I would not recommend and will not be staying again.

I saw the awful room said no. Was shown an equally awful room and told as I had booked online no cancellation was allowed. I tried contacting ******* on the app and got nowhere. The rooms I saw were not acceptable to be called hotel. Hostel rooms maybe. Really disappointed with ******* for having this on their site. You cannot be listening to customers. I had checked the reviews on site on saw 7 and 10 . Don't know where they stayed but not in the same place I feel.

Extremely Disappointed Don't ignore the reviews!! I did and so wish I hadn't. Filthy hotel room - won't be returning.

A good experience,friendly and helpful staff. It was a comfortable stay and the staff at the hotel were very helpful and friendly. However I was expecting breakfast during my stay,but it was explained to me that the kitchen was being renovated.

Disappointing and would not recommend. For £120 I would have expected a lot more. The room was very small, the blinds were dirty and unserviceable, there was wallpaper falling off the wall, breakfast was not included……I could continue. I would not recommend this hotel unless they reduce their charge to £60 a night.