Lucy
13. joulukuuta 2024
Resold my room
I booked hotel for the Great North Run. Due to travelling a distance, I confirmed in the morning that I could check in m, in the evening. This was agreed as not a problem. On arrival at 21:30, I was told I had to stay elsewhere. Information about the accommodation was sketchy, but I worked this out to be student accommodation on the other side of town. Staff stated this was due to a power cut. I checked the national grid website; this clearly showed no issues. After about an hour of discussing, it was clear that the room I had booked had been given away. Speaking to another ‘guest’, the same has happened to them. Eventually I was given a room at the top of the building, probably a staff room.
Oddly, I was also asked to give £10 in cash as a deposit. The same other guest was not asked…
I felt unsafe throughout my stay. I would not recommend and will not be staying again.
Käännä