Rookwood Farmhouse B&B

What a great find! A really lovely place to stay, great room, excellent, quiet location, stunning gardens and a very warm welcome from the hosts.

A B&B in the style of Fawlty Towers. Adequate room but smelly, tired bathroom. Dirty cups and glasses and, considering the price, not even a biscuit! The owner was not in the least welcoming and even the dogs growl at you as you try to get to breakfast. Breakfast was utterly haphazard and on leaving not a hint of thank you or goodbye.

Booked the accommodation for an overnight business stay. Under normal circumstances the place and accommodation would have been fine. Unfortunately prior to the stay I had unfortunate news of a family member being rushed to hospital and was sadly end of days hence I am staying in the hospital until the end. That left us with a problem for my husbands business trip and what to do with our dogs who we never put in kennels hence they had to travel with my husband. Unfortunately the accommodation wasn’t dog friendly hence that left us with 2 options to cancel and rebook dog friendly accommodation or worst case but not ideal to sleep on the drive in our camper. I hoped the owners would have some compassion and allow cancellation with a refund sadly that wasn’t the case hence my husband slept in the camper with our dogs in their car park. The owners had dogs themselves. Put themselves in the same position how would they feel. Unfortunate circumstances do happen thankfully very rarely and you really would hope in these circumstances there would be some compassion. Sadly these owners were quite happy for my husband camping in the car park and taking the money in unfortunate circumstances. BEWARE NEVER BOOK ANYWHERE WITH NO REFUND POLICY.