I had mixed feelings about the hotel. While the location is excellent, the noise level was unacceptable due to its position at a main intersection. I struggled to get restful sleep, as I was frequently disturbed by the constant sound of ambulances and NYPD car alarms.
Although the hotel is generally clean, it’s undeniably an old property—let’s call it "legacy" or "historical." The room was spacious, which is a positive by NYC hotel standards.
I rated the service just “1 star” because my interactions with the staff were consistently disappointing—from check-in to check-out and even with baggage storage. It was evident that the staff had a “just doing my job” mindset instead of showing any commitment to excellence or enthusiasm for providing a positive experience.
When I tried to arrange for baggage storage before heading to Boston, the staff at the counter was unyielding, insisting they couldn't accommodate me even with payment. I understood their concerns about limited space, but I was frustrated by their failure to suggest or offer any alternative solutions.
However, I am pleased to say that when I returned from Boston, I was relieved I had chosen to spend the remainder of my NYC trip at Staypineapple!
Given how competitive hotel services are, I appreciate that Staypineapple’s service standards were the complete opposite of THE NEW YORKER.
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Perhe
4 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 15.7.2025
出行方便,直达火車站
Käännä
Mono_Flo
Majoittunut 6. 2025
Yksin matkustava
1 arvostelu
9.5/10
Mahtava
Lähetetty 11.7.2025
혼자 여행이라 객실이 좁다는 느낌은 없었습니다.
침대도 개인 취향에 맞아서 잠도 푹 잘 잤습니다.
지하철역, 쇼핑 등 다양한 시설이 근접해 있어 시간 가는 줄 모르고 구경했습니다 :)
다음 뉴욕 여행에도 꼭 다시 오고싶네요 😌
Käännä
tanvir
Majoittunut 5. 2025
Perhe
1 arvostelu
3.5/10
Lähetetty 4.7.2025
the bed sheet were torn and they gave us an uncleaned coffee machine. hoping for us to clean it. when i compalined for the bedsheet they sent me a bedsheet , i being the guest would change it. The Hotel name has lost it glory. never ever ever again
Käännä
Anonyymi käyttäjä
Majoittunut 4. 2025
Perhe
13 arvostelu
10/10
Ylivertainen
Lähetetty 27.5.2025
地理位置優越,離地鐵站非常近
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Liikematkustaja
7 arvostelu
9.7/10
Mahtava
Lähetetty 26.5.2025
還不錯 挺好
Käännä
ElaineGoi
Majoittunut 4. 2025
Perhe
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 3.5.2025
We have chosen this hotel for one night stay as It was near to Penns Station where we can get to airport easily at Newark. It was a great location very near to subway.