Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
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Sijainti3.6
Mukavuudet3.6
Palvelu3.6
Puhtaus3.6
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Kaikki arvostelut(40)
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Kielteisiä arvosteluja(7)
Vieraskäyttäjä
Majoittunut 12. 2024
Perhe
3.0/5
Lähetetty 7.1.2025
L’atout de cet hôtel est définitivement l’emplacement. Par contre il est situé au dessus d’un pub et il y a beaucoup de bruit car l’insonorisation est mauvaise. Les chambres sont petites, vieillissantes. La mienne donnait sur un mur par conséquent il faisait toujours nuit dans la chambre. Les prises à côté du lit ne fonctionnait pas et une barre métallique à côté du portemanteau s’est détachée et m’est tombée dessus lors de mon passage. La climatisation fait énormément de bruit. Les tiroirs pour mettre nos affaires sont usés. Quant à l’accueil je dois dire qu’il était beaucoup plus sympathique lorsque les personnes étaient des hommes, avec une mention spéciale pour Antonio qui était top. En conclusion je trouve les tarifs élevés par rapport aux prestations.
Käännä
Vieraskäyttäjä
Majoittunut 11. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 28.12.2024
Cliff greeted us so warmly! A fabulous way to start our trip. The location is in the middle of the all the action so it was super easy to get to all the different neighborhoods. It's near grand central station and all the Broadway theaters. The pub in the lobby also had really great live music and super friendly bartenders!
Käännä
Vieraskäyttäjä
Majoittunut 11. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 28.12.2024
Cliff was fantastic and very welcoming for our stay near Times Square. The location is in a very bustling area and very near to entertainment, dining, and major transportation hubs. The hotel lobby is also attached to an Irish bar/restaurant.
Käännä
Vieraskäyttäjä
Majoittunut 11. 2024
Pariskunnat
1.0/5
Lähetetty 4.12.2024
This has got to be the worst hotel we’ve ever stayed in, and by some considerable margin. You enter thru the Irish pub next door. The room was noisy, which we initially thought was the aircon, but when we switched it off the noise was still there. Turns out it’s the industrial fans outside the window from the fast food joint(s) next door. And the smell of fries was pervasive. Room was small and dirty. Our mistake here but one we won’t make again and if you have a choice run a mile from this place. No redeeming factors.
Käännä
Vieraskäyttäjä
Majoittunut 10. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 30.11.2024
cliff is the greatest! awesome customer service. this spot is close to everything that you need. i was able to walk to time square and the macys thanksgiving day parade. every time i saw cliff he was always welcoming and informative. definitely returning!
Käännä
Vieraskäyttäjä
Majoittunut 10. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 30.11.2024
This was a great experience to have because Cliff accommodated to the best of his ability to help us with our room. It was our first time here and he even gave us recommendations to check out around Times Square. I would definitely book here again!
Käännä
Vieraskäyttäjä
Majoittunut 10. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 30.11.2024
Great experience! Went for thanksgiving and my room had a small chilled pumpkin pie and I got a drink voucher for the bar downstairs. Cliff was awesome at check in and afterwards- he was super friendly and gave me directions and recommendations to get a phone charger. He made the experience much better. I will be back!
Käännä
englebarn2016
Majoittunut 10. 2024
Pariskunnat
3.0/5
Lähetetty 24.11.2024
A small hotel, located close to Times Square. The entrance is also the entrance to an Irish pub that takes up the entire floor. They have food, drinks and live music. With that comes a big problem for guests at the second floor. The noise was unbearable but luckily the staff changed our room to the 6th floor the next day. The new room was good, but also had a REALLY loud buzzing noise. We though it came from the AC, but no. As it turns out, the building next door has a huge ventilation system that is super loud 24/7. After two sleepless nights we were getting upset, but the staff was very friendly and moved us again. This time to the front of the hotel. The new room was perfect. Location was amazing for exploring Manhattan. Walking distance to all the touristy stuff. Very friendly staff. This hotel would have got a better score if it had not been for the issues with the two first rooms, but the staff was very friendly and helped us change. Especially Isiah was extremely helpful, skilled and service minded. If you get the right room, this hotel is great
Käännä
Majoituspaikan vastaus: Thanks so much englebarn2016 for your honest feebdack, this are the types of reviews that help our hotel ownership the best as it shows what are the biggest concerns of our guests. We are glad that Isaiah was able to help you and find the perfect room during your last move we apologize that you had to move so much . We will definetely continue working on the stuff you have mention so other guest's don't have to go thru the same :)
Sandra G
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 23.11.2024
Un lugar lindo y cómodo, limpio y una excelente ubicación,esta cerca de central park, grand central, un poco chicas las habitaciones pero con todo lo necesario pero nada molesto ya que básicamente llegue a dormir me encanto sobre todo la atención de Isaian,súper atento y amable. recomendadisimo, gracias
Käännä
Majoituspaikan vastaus: Que linda Sandra, muchisimas gracias por sus palabras tan atentas con respecto Isaiah, por supuesto que le dejaremos saber . Exactamente no podrias haber descripto a nuestor hotel mejor, son habitaciones chicas al estilo cabina interior de un crucero pero con lo basico y en una ubicacion Excelente.
Zouyi Z
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 21.11.2024
Check in was a breeze, Cliff at the front desk was very helpful in making sure my stay was the best that it can be. He was accommodating and greeted us whenever we walked by. The room was as expected, and the location is great. The WiFi password was wrong on the placard in the room but a quick call to the front desk and Cliff was able to sorted it out. Overall, our stay was enjoyable.
Käännä
Majoituspaikan vastaus: Hi Zouyiz , thanks so much for taking the time to write a nice review about our hotel and Cliff. And I love how you said rooms was as expected, as we are a limited service hotel with a great heart and wonderful staff who will go above and beyond from Hotel Request, to car services, to booking a show and or dinner reservations . And unfortunately yes they send us 5000 wifi cards with password in upper case and is lower case, we are waiting on the new shipment which should be anytime. Please don't hesitate to contac the hotel directly for your next stay - Thanks so much and have a wonderful rest of your day
Jay L
Majoittunut 10. 2024
Yksin matkustavat
5.0/5
Ylivertainen
Lähetetty 21.11.2024
Cliff at the front desk was really nice and made me feel welcome from the moment I walked through the door. I would highly recommend this place to stay for the kind people who work here. It's also a clean and nice looking hotel with constant 24/7 service
Käännä
Majoituspaikan vastaus: Thanks Jay! Cliff if one of our newest members and as you very well said he makes everyone feel welcome. I also appreciate that you notice that even though we are limited service hotel our focus is on cleanliness and our staff is what makes a difference! We can't watit to welcome you back
Bronte R
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 20.11.2024
Would highly recommend the Hotel Shocard for anyone’s next stay in NYC! A convenient, clean and beautifully designed place! Was greeted by the amazing Cliff who helped us to our rooms and gave recommendations for our stay! Thank you Cliff!!!
Käännä
Majoituspaikan vastaus: Hi Bronter ! Thanks so much for your kind words regarding Cliff, our afternoon Ambassador, Front Desk and Concierge as we are a limited service hotel he does it all. From Car Service to Broadway Show Tickets We appreciate highlitghting what makes Shocard Shocard, small limited service hotel, with friendly and personalizes service on an unbeatable location for those who want to stay in the middle of the buzz for Times Square
Ronan W
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 20.11.2024
After a big travel day we were kindly greeted by Cliff at the front desk. Cliff made the check-in process so seamless and easy! He was super caring and helpful with all aspects of the check-in process. He also provided us with many recommendations and dinners for our trip. So far he has gone above and beyond to make sure we have the best time here in New York. Room is super clean and comfortable! Definitely recommend
Käännä
Majoituspaikan vastaus: Thanks so much ronanw for your kind review and those amazing words about Cliff , he is winning everyone hearts from staff to guest ! We can't wait to see how his career in hospitality continues to growth .
Marion H
Majoittunut 9. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 26.10.2024
What a great place to stay! A very nice room (small, but certainly not too small) with a good bathroom and comfortable bed. Yes, the window didn't offer a perfect view, but hey, when you turn the corner, you're right on Times Square! Very nice staff, Alonzo helped us with a power plug, directions and luggage. Also the fresh bottles of water every day were highly appreciated!
Käännä
Majoituspaikan vastaus: Thanks so much Marion for such a lovely review, we are glad that you appreciate our location and the friendliness of our staff in particular Alonzo can't wait to welcome you back next time you are in New York City
Cassandra R
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 23.10.2024
I am not one to write reviews, but this place definitely deserves one! This was the best stay in Manhattan I’ve ever had! The location is so convenient, the room was clean and comfortable. Staff is amazing here and a big shout out to Cliff for calling a taxi service for us, which got us to JFK faster and safer than any yellow cab I’ve been in. Our stay was effortless and we had no issues at all. 10/10 would recommend and I can’t wait to come back!
Käännä
Majoituspaikan vastaus: Thanks Cassandra for noticing that even though we are a small limited service hotel we go above and beyond for our guest. Will make sure to let Cliff know how impressed you are with his customer service so keeps up amazing job wowing our guests