I was unwell when I touched down JFK airport at 6am in the cold winter. The hotel staff gave me a wonderful surprise! They allow us to have an early check in. I was so grateful for that. I was able to take a good rest after the shower. I felt so much better. Thank you for the great effort and your hotel staffs were awesome!
Shuttle service from airport to hotel is not available and not clear which is what most people needed, email was not replied and must call hotel for the info.