Park West Hotel

This is probably one of the jankiest hotels I have ever stayed in and would not recommend it to anyone. For context, I was traveling for work for two weeks. Here is what bothered me: - No deadbolt on the door - No safe in the room - No chair at the tiny "desk" - No mini fridge - Room was minute - There was no shelf or counter space, no drawers, and the closet was a half closet so all of my dresses and pants had a wrinkle in them where I had to fold them to fit. - The floor was uneven and had holes where it seemed like someone stomped through the floor and they just covered it up with carpet. The carpet also felt dirty. - Cold showers for probably 10 of the 15 days that I was there. Didn't matter what time of the day I showered (before 7 am, after 9 am, 10 pm) - all of them were freezing cold. - Walls were paper-thin. I could hear every movement from the hallway, upstairs and next door neighbors. - The room's AC unit is installed via the window so on cold days, my room was freezing. - The hotel just feels old (old carpet, old fixtures, old furniture) - Blankets were scratchy and need to be replaced. I think they were burned in the dryer. What I liked: - WiFi actually worked and was free - Free water every day - Bed and pillows were decent - Offered C.O. Bigelow soap and shampoo - I did not see any bugs - The staff were helpful and kind - Same day laundry service on the next block Overall, I would NOT stay here again. It is TERRIBLE for business travel.

Very satisfied with my families stay at Park West, we had stayed here several years ago, the rooms were clean and nice, the hotel is right by the subway connecting you all over New York. The staff were friendly and allowed a late check out, thank you

i went there with my friend hoping to have a memorable trip in nyc, well trust me it was because of this hotel. This is the worst place you could go to, we were first set in a bedroom that was nothing like the ones we reserved. The bathroom was DISGUSTING there was literally something that looked like excrements in the bath, mold on the celling and no locks on the doors. They moved us to a new one after we complained about it. The new one was a bit better, but the AC wasn’t working, and the heater was placed right next to one of the bed, making it super hot. Impossible to sleep during the night, the AC that wasn’t working was still making some weird noises and the heater sounded like it was about to explode and we couldn’t turn it off/down. We had to find a new hotel after one night there. Honestly not worth the price at all, don’t make the same mistake as us and trust the reviews.

I booked here for a 12 day stay. I think I was misinformed by all the reviews as most guests usually stay here for 1 or 2 days maximum. It is intolerable to stay here for so long as I did. Firstly, the photos of the rooms do not represent the real situation. The room was quite dusty, the floor boards squeak all night and you can actually hear when the guest one floor above you flush the toilet. What really pissed me off was that they thought I was a homeless guy staying at the shelter since my stay was so long. I was so embarrassed and they even thought I was doing something illegal that they insisted I allow them into the room as I usually tidy up and sanitise everything especially when it comes to having a child. The housekeeping staff wipes everything in the toilet with the same wash rag: toilet bowl (inside of the rim of bowl), bathtub and face basin. I was so shocked. Clean everything yourself. Also there is an internet charge per day which when added to the nightly rate plus taxes work out to be more than staying at a Hilton or Doubletree chain of hotels. They also held a security fee for almost one week after my departure and it caused my credit card to go into over draft. I had to call them to release the funds. Having stayed worldwide at many hotel being a flight attendant, I must say that this place is a dump. Avoid it all expense!

The cancelation is unacceptable, now I have to find a hotel in New York for next week! I had a good rate but now Prices are so much more expensive of course. I tried to contact them for other option but did not hear back from them...

Nice hotel to meet your basic lodging needs on the edge of Central Park. Considering the guest reviews, we were pleasantly surprised at the clean room, comfy beds and very friendly staff. We look forward to coming back soon.