New York Marriott Downtown

Hotel location is a 5 min walk from World Trade Center and Oculus (a Westfield shopping mall) and also access to subway lines. So location is great. It’s safe at night with no homeless people. There is a lot of deli’s, grocery stores within a 5 min walk. The room is a little sparse. No table to do any work or to eat from. But the room does have a fridge (no freezer) and iron and ironing board and safe. The let downs are the other things expected from a 3 star, let alone this a 4 star. No slippers provided. No cup for holding your toothbrush. No notepad, just 2 sheets of paper, no central way to turn off all the lights. No kettle, no free drinking wter These are minor issues, but for the price paid, you shouldn’t have issues at all. Now, the destination fee. My booking on trip.com included all fees, otherwise they will hit you with a Destination Fee, this is $40 + tax per day. This fee includes: A. Wifi (Why this is not free, I have no idea) B. 2 tickets to either World Trade Center Observeration Deck, Mercer Labs or Statue of Liberty boat tour C: A fit tour (doing yoga in the street with other people) D: $20 off your bill from the burger restaurant next to the hotel (this is not a true $20 off, but if you spend $80 in the burger restaurant then charge it to your room, you will be charged $60 and this will be removed from the incidental amount you paid for) The incidental fee for us was $400 credit card hold for a 7 night stay. Again, seems crazy to ask this much and not give slippers. The gym in hotel is good. And the burger restraint is good, and the location is good. But the fees are too much. No.kettle either, there's a coffee machine but if you want hot water for some instant noodles... you cannot. The room is clean and comfortable and the AC is good. The bathroom is large but, again a small issue, the shower is either a waterfall head or a handheld or a bath, but to adust the temperature of the water, you need to move the temperature handle which always hits the waterfall/handheld handle The gym has several treadmills, ellipticals, pelaton bikes, chest press, shoulder press, leg curl, squat rack, cable machine, bench and dumbells upto 45lb (22kg) But there is no laundry room nor is there a self-service laundrette nearby. It’s only dry-cleaning or wash&fold services which are around $15 per 3lb (1.3kg) of clothes Would I stay here again? It’s a maybe. The room is fine and a good size for NYC. But it lacks features and the hotel itself seems to want to extract all the money you have without giving much in return. Location is good though and easy to get anywhere in Manhattan while feeling safe. But it is really bad value and it really feels like a 2 or 3 star hotel rather than 4.

They will give water if u ask. Not too many nice food spots nearby, but the view from the room is gorg

Location is great, walking distance to Wall Street, Whole food market is so close. Most important, I have been upgraded to the room with River view ! Very nice ! Thank you ! ❤️❤️❤️

Great location and friendly staff.

Flight got delayed and when we arrived, the room we booked was not available. The hotel was nice enough to upgrade us to a suite on the highest floor and overlooking the hudson river. View was fantastic. Room was spacious but just a bit dusty in some corners. Overall, a nice experience.

It takes some time to walk to the subway. The hotel has 4–5 steps at the entrance, and we had to carry our heavy luggage by ourselves. There is a service lift, but it was locked and not available for use.

Within 5 mins to Subway and 911 memorial. Each room gets $20 everyday to spend at the restaurant. We also get 2 complimentary voucher for the circle line cruise. Make sure to lock the room or hang the do not disturb sign. The cleaner entered our room without knocking multiple times.

It is in a good location in Downtown. Starbuck is plus and their tickets to attraction points are great. We choose Mercer Labs.

The view is good. A little noisy. Need to pay extra $200 destination fee. No slippers supplied.