City Rooms NYC - Times Square

Nightmare hotel , tiny rooms,small unsafe stairs to room,had cockroaches in bedroom, reported it and I was told room had been cleaned but it was still dirty under bed, daughter woke up screaming when cockroaches were on her face so we checked out early and went to another hotel Staff apologised but I got no refund Avoid

You get what you pay for and this is fine for a few nights. We knew in advance there was no lift and we only had to do the stairs once a day when coming back at night. It was annoying there was no WIFI and there is nowhere to store your clothes so we just lived out of the suitcase, we were only there 4 nights. The room was small but comfortable and spotlessly clean, the bathroom floor got very wet when showering (lots of hot water btw) but they provided free slippers to wear once out of the shower so you didn't slip. Staff were very friendly and helpful and we coudn't fault the location. If you want cheap and cheerful for 3/4 nights you'll be fine here - we had the queen deluxe room.

Hotel sans ascenseur, et escaliers étroits. La chambre est correct et propre. Elle est silencieuse ce qui est rare à New York. Hotel bien situé, près des grandes artères de Manhattan. Le personnel de réception est aimable. Vraiment dommage qu'il n'y ait pas d'ascenseur !