InterContinental Hotels New Orleans

Very clean and pleasant. Good breakfast, spacious room. Concierge available 24/7. Nice contact with the staff.

服務很不錯

大堂工作人員非常熱情，賓至如歸的感覺。作為一個外國人感覺特別好！設施雖然不是最先進的，但也挺好的。床很舒服。值得推薦！（因為龍捲風又住多一晚，前台一位帥哥給安排了一間帶陽台的房間，太暖心了！雖然不能按計劃飛回家，但是酒店人的安排也一直温暖人心）

出差辦事方便

Let me start with saying that I am a Ambassador member so I do frequent Intercontinental hotels. Room: 4/5 I was upgraded to a balcony room being an ambassador member. The room was nice and clean. I was greeted with fresh fruit and 2 huge cookies. This is the first Intercontinental that I've ever ran into this. It was very nice. I also was allowed to check-in super early which is nice also. Because I know this is not always a guarantee so this was nice. My only complaint is upgrade the cable or make it to where you can cast on the TV. Service 5/5 I was given VIP service from check in to check out. Every employee smiled and was very kind and acknowledged me through out my stay. I even saw an employee getting cussed out by another guest and they were nice and calm. Location 5/5 I believe this location is perfect. Your in the middle of everything but also off the path if that makes sense. Overall: This is a great hotel with great service. The only complaint is really the cable. When I go visit an Intercontinental the way I was treated here should be the norm.

I chose this hotel in New Orleans based on its reviews, and while some aspects were excellent, others fell short. The location is fantastic, with many amenities nearby and within the hotel itself. Although I didn't get to use it, the rooftop pool looked like a great place to relax. The staff was also wonderful. However, the room itself, while very nice, could use some improvements. It did have a great view, though! First, there was a loose pipe or something that rattled all night. I'm sure the staff would have moved me if I had asked, so that's on me. I wish hotels would prioritize an in-room refrigerator over an absurdly expensive minibar, especially when they use sensors that prevent you from even using it to keep your own items cold. At least the coffee and ice were free. Additionally, with cable TV becoming obsolete, it would be a huge improvement to offer the ability to stream to the TV.