The Hans, New Delhi

Rahul did excellent job to accommodate our needs and help us situated and tried his best to help us. Kitchen staff can improve and needs help.

It’s a very old property and there are no straight pin charging points, we asked for an adapter which was promised to be sent to the room but never sent and we rechecked again the staff said no more adapters with them. aAc was not cooling, since we were only staying one night so we didn’t bother..it’s. Kind of a motel rather than a hotel. For the value it was not worth staying there except for the location near CP. I wouldn’t normally stay there again. They need to improve their cleanliness and services..

Buen hotel con personal muy atento. La ubicación bien a unos 600m del metro. La habitación espaciosa aunque las instalaciones no son nuevas. De todas maneras todo funciona bien. La ducha caliente y caudalosa, baño bien equipado. La limpieza está bien para los estándares del lugar. El desayuno abundante, muchos platos de comida India pero también con opción de desayuno continental. El staff muy servicial.

Location is good, close enough to town but in a quiet area for sleep. Room is clean and a good size, exactly what I would expect for the cost. Bed was comfortable and shower etc. were good. Reason for rating is wifi not working 1st day we were there, we reported it and staff siad they were fixing it. We gave up and slept, next day different staff member just used a different user and password and it worked. Day 2 room key didn't work, *** let us in the room and said he would bring a replacement key, he never did.

I stayed 2 nights. The hotel facilities weren't the best, but they were clean, the rooms were spacious, and the beds were comfortable. The location of the hotel was good and the staffs in front desk(Pinky, Vijay, Pritilea) and in restaurant were friendly. I made a reservation with breakfast included, and the breakfast was good. If you are not very sensitive, I recommend it for the price.

The Hans looked central and a but classical online. I chose it for its location. Staff was pretty forthcoming, they let me check in early but the room they gave me wasn't the one I booked (it was smaller). After checking I was changed to a bigger one, the one I originally booked. In general the hotel is old, woodwork is worn, walls had many suitcases banged into them, towels washed too many times. Also windows need a deep clean. Delhi is a harsh city to run a hotel. Hotel is fine for a night or what but is in need of some TLC