Royal Maxim Palace Kempinski Cairo

Royal Maxim Palace Kempinski Cairo arvostelua

Royal Maxim Palace Kempinski Cairo

First Settlement, Eastern Ring Road, New Cairo City, Cairo Governorate, 11477, EgyptNäytä hotellin tiedot
Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski CairoRoyal Maxim Palace Kempinski CairoRoyal Maxim Palace Kempinski Cairo
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
62 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.3
Palvelu4.3
Puhtaus4.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(62)
Positiiviset arviot(31)
Arvostelut valokuvien/videon kera(8)
Mahtava yöpyminen!(10)
Ystävällinen omistaja(8)
Herkullinen aamiainen(4)
Kielteisiä arvosteluja(2)
M Magdy
Grand Deluxe uima-allas huone
Majoittunut 6. 2024
Perhe
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.6.2024
Excellent hotel big room Great breakfast very good service and amenities.
Käännä
Majoituspaikan vastaus: Dear Mr. Maurice, Thank you for highly rating our hotel's facilities & services and for your kind valuable comment. Looking forward to your return visit in the near future. Kind regards, Philippe H. Charraudeau General Manager
Vieraskäyttäjä
Deluxe City -huone
Majoittunut 6. 2024
Liikematkustajat
116 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.6.2024
As always , great stay and very good breakfast
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for highly rating our hotel's facilities & services and for your kind valuable comment. Looking forward to your return visit in the near future. Kind regards, Philippe H. Charraudeau General Manager
Anonyymi käyttäjä
Deluxe Uima-allas King Huone
Majoittunut 12. 2023
Liikematkustajat
10 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.1.2024
非常滿意，服務非常好！
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Hotel Management
Anonyymi käyttäjä
Majoittunut 9. 2023
Pariskunnat
37 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 3.10.2023
房間設施比較舊，服務人員態度一般。距離機場近，外出打車Uber方便，不用糾結小費，酒店餐廳不好吃👎
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. We have also noted your kind valuable comment and please accept our sincere apologies for any inconvenience this might have caused. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Anonyymi käyttäjä
Deluxe City -huone
Majoittunut 9. 2023
Liikematkustajat
19 arvostelu
4.7/5
Mahtava
Lähetetty 26.9.2023
酒店離機場十幾二十分鐘車程 整體環境不錯 室外泳池超級棒 早餐也不錯 前台有一個不是很專業 要給高級銷售經理Mohamed點贊
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. We have also noted your kind valuable comment and please accept our sincere apologies for any inconvenience this might have caused. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Vieraskäyttäjä
Majoittunut 7. 2023
Liikematkustajat
3 arvostelu
2.5/5
Lähetetty 16.7.2023
設備比較破舊，浴室還漏水。整體感覺很一般
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Greetings from Royal Maxim Palace Kempinski. First and foremost, please accept our sincere apologies for the unpleasant experience you had at our Palace. Please allow me to thank you for your detailed feedback and to unreservedly apologize for any dissatisfaction you have felt at our property. This is certainly not how we wish our guests to feel and we regret that this was the case. Thank you once again for bringing this to our attention and please let me assure you that we will take all the necessary measures, to improve our overall quality of services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Anonyymi käyttäjä
Majoittunut 4. 2023
Pariskunnat
19 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.6.2023
行程太趕忘記拍照了，酒店非常漂亮而且特別大，工作人員態度都很好。房間的構造有點意思，浴室幾乎和卧室一樣大，哈哈哈，總之值得推薦。
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
ParkZoe
Majoittunut 5. 2023
Liikematkustajat
3 arvostelu
4.7/5
Mahtava
Lähetetty 27.5.2023
The hotel staff was incredibly friendly, and the view from the window was exceptionally beautiful. Due to my busy business schedule, I couldn't experience all the facilities, but overall, the hotel was excellent.
Käännä
Majoituspaikan vastaus: Dear Mr. ParkZoe, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Vieraskäyttäjä
Majoittunut 4. 2023
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.5.2023
I loved my experience in the hotel, it has an Egyptian taste and touch.. I will diffidently would re-stay at this hotel.. for my next visit to Cairo.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Vieraskäyttäjä
Majoittunut 3. 2023
Perhe
6 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 28.4.2023
房型較老，洗手間很大，淋浴、浴缸齊全，衣櫃很大。整個酒店像個城堡，中間是露天泳池含小童泳池，游泳、曬太陽很舒服，能感受到地中海海風的那種悠閑。早餐很豐富，麪包種類很多，還有其他酒店很少見的蜂窩蜂蜜，天然無加工的那種。在露天泳池邊吃早餐很愜意，是難得的享受。城堡型建築將外面的紛雜和漫天的土黃色分割開來，營造出一種小洞天的感覺，每次外出就盼着早點回酒店。遺憾的是三月初入住正趕上阿拉伯國家一個很大的活動，導致房價很高，因此性價比還是低了一些。
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Christian
Majoittunut 2. 2023
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.2.2023
Very friendly and helpful staff at reception, room service and restaurants. Super Breakfast buffet.
Käännä
Majoituspaikan vastaus: Dear Mr. Christian, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Vieraskäyttäjä
Majoittunut 12. 2022
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.12.2022
Rooms are always clean and perfect . Soft pillows . Big bed and soft bed set . Bathroom and towels nice and enough . Hotel take care of the details . Stuff fast and friendly . Amazing breakfast . Lovely restaurants sushi and steak. . Amazing place always coming and always happy .
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let us take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Vieraskäyttäjä
Majoittunut 12. 2022
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.12.2022
It was pleasant. Mahmoud was exceptionally helpful to us. The breakfast was lovely too.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let us take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager
Vieraskäyttäjä
Majoittunut 9. 2022
Matkusta ystävien kanssa
1 arvostelu
3.7/5
Lähetetty 14.9.2022
Nice hotel and it is good but the service is not that good and it
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. We have also noted your kind valuable comment, please accept our sincere apologies for any inconvenience this might have caused. As a result, please let me assure you that we will take all the necessary measures to improve our overall quality of service. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Oliver Kuhn General Manager
Ahmed JAAFRYA
Majoittunut 8. 2022
Liikematkustajat
4 arvostelu
1.7/5
Lähetetty 12.9.2022
I had 6 nights at this hotel, paying high amount comparing to other hotels and looking for at least a good service and quality. Unfortunately I wouldn't recommend it and will never go back there again.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Greetings from Royal Maxim Palace Kempinski. First and foremost, please accept our sincere apologies for the unpleasant stay you had at our Palace. Please allow us to thank you for your detailed feedback and to unreservedly apologize for any dissatisfaction you have felt at our property. This is certainly not how we wish our guests to feel and we regret that this was the case. Thank you once again for bringing this to our attention and please let me assure you that we will take all the necessary measures to improve our overall quality of service. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Oliver Kuhn General Manager