SpringHill Suites New Bern

The breakfast was good and the rooms and other facilities and amenities were very clean. The room was spacious although the bathroom was a little cramped. I’d definitely stay here again when i’m in town!

Came to New Bern for a golf trip with a group of friends. Enjoyed the trip and the stay, but was totally disappointed with the free breakfast. The "eggs" were of the poorest quality, (probably not real) served room temperature. and the sausage was a poor quality turkey. Its just as easy to prepare and serve something flavorful, as it is to give your guest "plastic" food that most guests do not appreciate.

We enjoyed our stay here very much. The staff at the front desk couldn't have been nicer and the breakfast was one of the best we had on our two-week vacation. The rooms were very well-kept by the housekeeping staff but are starting to show some wear. The upholstery in particular on the sofa had not been cleaned recently and was also stained. We swam in the pool once but did not go in again as there was some debris and cloudy water .One thing we have noticed recently is that this is more common in some of the Marriott brands than it used to be when you could always count on them to be pristine.

Staying just one night but really comfy. Arrived a little before check-in during horrendous thunderstorm and David was great. He was the only one at the desk and handled everyone professionally. Our room was ready in no time, spacious and clean.

I always enjoy my stay when I visit. the room are always immaculate. I can adjust the temperature of the room and that is important being I have asthma. What every we need if accidently left something at home, the person at the front desk is always helpful.

We stayed here for two nights April 27-28. There was no silverware or oversized chair as advertised for the room. The TV did not swivel to the sofa area; we had to move the entire dresser to see the TV from the sofa. I had hoped to do my laundry during this stay, but the laundry room was out of order. The bathroom sink did not hold water. The wet bar sink also didn't hold water because the stopper was missing a gasket. There was a large shower, but no tub to wash clothes in either. The refrigerator was not cooling. The TV had no channel guide and the channel displayed at the top did not correspond to the correct channel. At breakfast both days, the toaster handle was broken, and the crew didn't replace it or reset it when it didn't work at all the second day. On top of all that, the toilet paper was very cheap and I'm glad we brought our own. The good news was that the woman on the night crew stole a refrigerator and a sink stopper from another room for us. I pity the other room renter.

We had a wonderful stay. The room was great, everything in the hotel was clean and beautiful, the breakfast was amazing, and most notably all the staff were so courteous and helpful. We have had bad experiences in various hotels, and this was definitely one of the best. Outstanding!

My family recently stayed at the hotel for a funeral. We are not from New Bern and had no idea where to stay. We decided on the Spring Hill Suites after speaking with the manager who was beyond helpful. Our experience was all around an A+!! Everyone we dealt with was such a pleasure to work with. The staff and service were amazing!!! They set up a block of rooms for us at a great rate. They gave us a conference/banquets room to use at no charge so that we could have dinners together each night. Anything we needed, they bent over backwards to accommodate us. Both mornings some of us came downstairs after breakfast was closed, and the staff went out of their way to get us food. The rooms were perfect. If/when we are ever back in New Bern, I plan stay here again. We can’t thank you enough for making an incredibly difficult time, a little sweeter!

My wife and I are in town this weekend for a wedding. I wanted to take this opportunity to commend the staff at Springhill Suites. They have been fantastic! I wanted to particularly call out Anthony at the front desk and Mathew at breakfast service. Both guys were warm, welcoming, enthusiastic, and provided outstanding service. Thank you!